Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question...
‘The fabric of decency is torn’.
We are outraged at those in power who have permitted a culture that lacks integrity, decency, grace, humility, honesty.
But is that the result of our complacency? Is our complacency ‘the friend and enabler of those in authority who wish to take advantage of others?’
Have we been distracted by our own ‘busyness’ such that we haven’t stopped to scrutinise and question? Unfortunately, ‘too few of us bother…Continue
‘Getting to the heart of conflict’ is the name of a book written by Professor Bernie Mayer, Lecturer in Negotiation and Dispute Resolution at Creighton University. I recently attended a workshop presented by Bernie. He offered a mixture of self reflection and group sharing opportunities along with offering the insights he has gathered, tested, and reflected upon over 30+ years of working in these fields.
To get to the heart of conflict implies that disputants present with many layers…Continue
Hang on a minute – who really is this ‘difficult conversation’ difficult for?
Many managers have told me that they need to properly prepare for a meeting with a staff member because the meeting will be uncomfortable for the staff member and the conversation content will be difficult to receive.
What I believe the manager is really saying to me is that they have to properly prepare for a meeting with a staff member because the message and the meeting experience will be difficult…Continue