Jason Buchanan
  • Perth, Western Australia
  • Australia
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Brennan McEachran and Jason Buchanan are now friends
Feb 2
A blog post by Jason Buchanan was featured

How TED inspired a workplace performance system

Don’t you just love the TED (ted.com) organisation?   Having instant access to the world’s thought leaders for FREE has provided benefits to many millions of people all over the world.I wanted to say a big thank you to a few presenters in particular who have helped me solve a really big problem recently.  I will mention them shortly, but first the background story.About 2 years ago, myself and my colleagues started looking into how organisations were going about measuring and improving…See More
Feb 5, 2016
Jason Buchanan posted a blog post

How TED inspired a workplace performance system

Don’t you just love the TED (ted.com) organisation?   Having instant access to the world’s thought leaders for FREE has provided benefits to many millions of people all over the world.I wanted to say a big thank you to a few presenters in particular who have helped me solve a really big problem recently.  I will mention them shortly, but first the background story.About 2 years ago, myself and my colleagues started looking into how organisations were going about measuring and improving…See More
Feb 4, 2016
A blog post by Jason Buchanan was featured

What is productivity anyway?

Everyone knows what productivity is, right?  Afterall, it is a term used in boardrooms all around the world, every single day.  So why am I asking about such an obvious question that everyone already knows the answer to?I was recently drawn to an article by U.S. Leadership Expert Kevin Kruse, pondering Jack Dorsey’s…See More
Dec 2, 2015
Jason Buchanan posted a blog post

What is productivity anyway?

Everyone knows what productivity is, right?  Afterall, it is a term used in boardrooms all around the world, every single day.  So why am I asking about such an obvious question that everyone already knows the answer to?I was recently drawn to an article by U.S. Leadership Expert Kevin Kruse, pondering Jack Dorsey’s…See More
Dec 1, 2015
A blog post by Jason Buchanan was featured

How well is your organisation harnessing its Collective Brain?

Employee generated insights for identifying problems, overcoming obstacles and harnessing opportunities are extremely powerful.   Employees who are at the coal-face of the business, dealing with customers and hearing about competitive activity, have access to vital information.  The collective brain is simply the sum of the entire organisations’ individual brains, working together to achieve a goal.  But how many organisations effectively utilise this powerful resource?Sure, organisations have…See More
Nov 11, 2014
Jason Buchanan posted a blog post

How well is your organisation harnessing its Collective Brain?

Employee generated insights for identifying problems, overcoming obstacles and harnessing opportunities are extremely powerful.   Employees who are at the coal-face of the business, dealing with customers and hearing about competitive activity, have access to vital information.  The collective brain is simply the sum of the entire organisations’ individual brains, working together to achieve a goal.  But how many organisations effectively utilise this powerful resource?Sure, organisations have…See More
Nov 10, 2014
A blog post by Jason Buchanan was featured

Sustainable Competitive Advantage. It's my obsession, would you like to join me on the journey?

Wouldn't it be great if the forces which shape our business environment remained static?  Of course, that is not a reality we will experience any time soon.  Change is constant, and can often become the tail that wags the organisational dog.Consider the things that are constantly part of the organisational landscape which can create anxiety for employees:An employee joining or leaving a teamA new leader joining a teamChanges to the organisational structureNew systems, processes and…See More
Feb 14, 2014
Jason Buchanan posted a blog post

Sustainable Competitive Advantage. It's my obsession, would you like to join me on the journey?

Wouldn't it be great if the forces which shape our business environment remained static?  Of course, that is not a reality we will experience any time soon.  Change is constant, and can often become the tail that wags the organisational dog.Consider the things that are constantly part of the organisational landscape which can create anxiety for employees:An employee joining or leaving a teamA new leader joining a teamChanges to the organisational structureNew systems, processes and…See More
Feb 13, 2014
A blog post by Jason Buchanan was featured

Employee Engagement surveys provide part of the story. Do you know which part?

Surveys have been a popular way to measure employee engagement, and are commonly part of a cycle which is repeated every 12, 18 or 24 months.  They are useful, however there are a number of issues that you need to be aware of to ensure you get the best out of your data.Before I start, it is probably worth explaining that for almost 8 years prior to getting back into the HR industry, I was part of the Global Leadership Team for  two large online data collection organisations.    I have seen a…See More
Feb 4, 2014
Jason Buchanan posted a blog post

Employee Engagement surveys provide part of the story. Do you know which part?

Surveys have been a popular way to measure employee engagement, and are commonly part of a cycle which is repeated every 12, 18 or 24 months.  They are useful, however there are a number of issues that you need to be aware of to ensure you get the best out of your data.Before I start, it is probably worth explaining that for almost 8 years prior to getting back into the HR industry, I was part of the Global Leadership Team for  two large online data collection organisations.    I have seen a…See More
Feb 4, 2014
Jason Buchanan commented on Jason Buchanan's blog post HR Leaders who take responsibility for Customer Satisfaction are worth their weight in customers
"Thanks for the additional comments Ben.  I wish you the best of luck with your initiatives, it is really important."
Jan 31, 2014
Ben Glashoff commented on Jason Buchanan's blog post HR Leaders who take responsibility for Customer Satisfaction are worth their weight in customers
"A timely post for me Jason. We are currently discussing customer service in our organisation and defining what it means and at the same time defining a core value of Care & Value our People. While there has been much research on the link of…"
Jan 31, 2014
Ben Glashoff liked Jason Buchanan's blog post HR Leaders who take responsibility for Customer Satisfaction are worth their weight in customers
Jan 31, 2014
A blog post by Jason Buchanan was featured

HR Leaders who take responsibility for Customer Satisfaction are worth their weight in customers

After a number of years in the market research industry, I have now been a happy participant in the Human Resources sector for just over a year now working with organisations who are keen to improve their people-related performance.  Thanks to all of you who have submitted blogs – I enjoy reading every single one of them.Reading from the sidelines, there is one thing I have noticed which I would like to bring to the table.  Too many times, I seem to pick up on sentiment suggesting that HR is…See More
Jan 28, 2014
Jason Buchanan posted a blog post

HR Leaders who take responsibility for Customer Satisfaction are worth their weight in customers

After a number of years in the market research industry, I have now been a happy participant in the Human Resources sector for just over a year now working with organisations who are keen to improve their people-related performance.  Thanks to all of you who have submitted blogs – I enjoy reading every single one of them.Reading from the sidelines, there is one thing I have noticed which I would like to bring to the table.  Too many times, I seem to pick up on sentiment suggesting that HR is…See More
Jan 28, 2014

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Jason Buchanan's Blog

Employee Surveys. Are you blaming the player or blaming the game?

Posted on November 22, 2016 at 10:39 2 Comments

I was recently speaking with a senior HR professional, someone I have a lot of respect for, who was brave enough to admit that modern HR is interesting, exciting and confusing all at the same time. We discussed the tsunami of daily articles and blogs about a myriad of topics that seem to have diametrically opposed suggestions on what constitutes ‘best practice’. We both admitted to being fascinated with the unintended consequences rising from previously claimed best practices.…

Continue

How TED inspired a workplace performance system

Posted on February 4, 2016 at 15:30 0 Comments

Don’t you just love the TED (ted.com) organisation?   Having instant access to the world’s thought leaders for FREE has provided benefits to many millions of people all over the world.

I wanted to say a big thank you to a few presenters in particular who have helped me solve a really big problem recently.  I will mention them shortly, but first the background story.

About 2 years ago, myself and my colleagues started looking into how organisations were going about measuring and…

Continue

What is productivity anyway?

Posted on December 1, 2015 at 11:30 0 Comments

Everyone knows what productivity is, right?  Afterall, it is a term used in boardrooms all around the world, every single day.  So why am I asking about such an obvious question that everyone already knows the answer…

Continue

How well is your organisation harnessing its Collective Brain?

Posted on November 10, 2014 at 15:55 0 Comments

Employee generated insights for identifying problems, overcoming obstacles and harnessing opportunities are extremely powerful.   Employees who are at the coal-face of the business, dealing with customers and hearing about competitive activity, have access to vital information.  The collective brain is simply the sum of the entire organisations’ individual brains, working together to achieve a goal.  But how many organisations effectively utilise this powerful resource?

Sure,…

Continue

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