Mark Randall
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  • Australia
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Mark Randall updated their profile
Apr 30
A blog post by Mark Randall was featured

Organisational culture and its impact on customer engagement and growth

I’ve been fortunate to work for a companies that have had very strong and positive cultures, and it’s not a coincidence that those companies are also known for great customer service.Organisational culture is critical for a successful business and employee engagement is inextricably linked to customer service. It’s a virtuous circle. Ultimately, if you hire employees who have the right values and the right attitudes, that rubs off on customer service and customer engagement.It’s possible for HR…See More
Apr 13
Mark Randall posted a blog post

Organisational culture and its impact on customer engagement and growth

I’ve been fortunate to work for a companies that have had very strong and positive cultures, and it’s not a coincidence that those companies are also known for great customer service.Organisational culture is critical for a successful business and employee engagement is inextricably linked to customer service. It’s a virtuous circle. Ultimately, if you hire employees who have the right values and the right attitudes, that rubs off on customer service and customer engagement.It’s possible for HR…See More
Apr 12
Mark Randall is now a member of HR Daily Community
Apr 12

Profile Information

What would you like to share about yourself?
Mark Randall is WP Engine Australia country manager. WP Engine provides a WordPress digital experience platform serving 70,000+ customers, with 450 employees in Austin, San Francisco, San Antonio, London and Brisbane. Mark is a 20- year technology veteran having worked for companies including Rackspace and Bulletproof.
Company website/blog
http://wpengine.com.au
How many employees in your company?
200-499
What areas of HR are you particularly passionate about?
Organisational culture

Mark Randall's Blog

Organisational culture and its impact on customer engagement and growth

Posted on April 12, 2018 at 15:29 0 Comments

I’ve been fortunate to work for a companies that have had very strong and positive cultures, and it’s not a coincidence that those companies are also known for great customer service.

Organisational culture is critical for a successful business and employee engagement is inextricably linked to customer service. It’s a virtuous circle. Ultimately, if you hire employees who have the right values and the right attitudes, that rubs off on customer service and customer…

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