May 2016 Blog Posts (53)

Establishing a culture of ownership and accountability

One thing I’ve learned (the hard way) from founding a rapidly growing company is without ownership and accountability you literally cannot grow your business. In fact, without employee ownership and…

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Added by Brennan McEachran on May 31, 2016 at 20:30 — No Comments

You gotta fight for your right (to get costs) – Employee who refused settlement offer ordered to pay employer's cost

In our recent blog article Running Man – Employee Who Faked Test Results Abandons Hearing we discussed the Fair Work Commission (FWC)’s discretion to make a costs order in exceptional circumstances.  The FWC in F v GHS Regional Pty Ltd [2016] FWC 3120 has decided to exercise its discretion to award costs in favour of the Employer once…

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Added by Shane Koelmeyer on May 31, 2016 at 16:30 — No Comments

Loud and Clear: Why it is important to have clearly written and communicated workplace policies

When an employer decides it would like to implement a new policy or amend one of its existing policies, key steps in the process are sometimes overlooked – communication and training. 

Communication and training are important as they ensure employees are aware of changes workplace as well as any new requirements .

Ideally communication and training about the new policy or changes should take place prior to implementation. 

By not training and educating employees,…

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Added by Shane Koelmeyer on May 31, 2016 at 16:00 — No Comments

Leading High Performance Teams: People AND Profits

When the chips are down, how do your staff describe you as a leader? In times of stress, most leaders (through no fault of their own) fall into the trap of becoming overly focused on one of two key aspects of their teams - either people, OR profits. This is because our stress reactions encourage us to default to our comfort zone.

People focused leaders devote their efforts to ensuring that above all else relationship are maintained. In the short term this…

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Added by Alistair Kerr on May 31, 2016 at 9:00 — No Comments

Outsourcing and offshoring - things for HR to consider

Outsourcing and offshoring is particularly fashionable at the moment with businesses of all shapes and sizes exploring strategies to keep labour costs down whilst still maintaining high operational standards and efficiencies.

Outsourcing or offshoring can be an excellent way to address skills shortages here in Australia as well as save money on employment costs and keep overheads in check.…

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Added by Kristin Ramsey on May 30, 2016 at 17:00 — No Comments

How to manage a workplace investigation

Investigating claims around issues like bullying, harassment or health and safety may seem unnecessarily costly and time-consuming. But time and time again, I’m reminded that the costs of acting without first investigating are usually far greater still.

That’s why I’ve put together this step-by-step guide that lets any business conduct a safe, effective workplace investigation.

1. Decide whether you need to…

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Added by Merilyn Speiser on May 30, 2016 at 9:51 — No Comments

Are you unconsciously entrenching resistance to change in your team?

One of the issues that is repeatedly raised with me by leaders is how to "deal" with change resistant team members.

Some of the first questions I ask them are "How are you framing or positioning the initiatives to your team members?" and "What aspects of the initiatives are they perceived to…

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Added by Paul Mischel on May 27, 2016 at 14:43 — No Comments

The real employees (of Melbourne): Advertising for female only staff

In an attempt to reduce the gender imbalance in Melbourne University’s School of Mathematics and Statistics, the University is now advertising three permanent positions exclusively for female applicants only.

This raises some interesting points of discussion about discrimination laws in Australia.  There are a number of laws in Australia applicable to discrimination in employment on the basis of gender including the Sex Discrimination Act 1984 (Cth), Equal Opportunity Act…

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Added by Shane Koelmeyer on May 26, 2016 at 12:30 — No Comments

Strong language in the workplace and why it's a no-no

We see many cases where negative emotions arise at work. And it’s certainly not unusual for employees and employers to sprinkle angry discussions with yelling and/or expletives. Yet when does bad language warrant a strong reaction from the…

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Added by Vince Scopelliti on May 26, 2016 at 12:16 — No Comments

Preparing Ourselves for High Performance in Testing Times

Performance is probably the most common word in the business lexicon. We have performance indicators, performance management, business performance, personal performance and of course high performance. Performance is at the heart of what we strive to achieve as leaders – for ourselves our teams and our organisations.

Delivering consistent levels of high performance has never been easy, but in today’s…

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Added by Mark Hodgson on May 25, 2016 at 7:00 — No Comments

How employee feedback impacts engagement

Feedback is at the cornerstone of SoapBox's culture and the heart of what we do. Employees who get helpful, continuous feedback will not only work better, but will be much…

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Added by Brennan McEachran on May 24, 2016 at 20:30 — No Comments

Why should organizations be working to improve the number of women in leadership positions?

In a recent article, I highlighted the challenges that many L&D and HR leaders face when trying to implement a leadership program into their organization which enables women and men to participate equally: one that is tailored and flexible, and addresses unconscious bias.

Late last year, Skillsoft announced the…

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Added by Rosie Cairnes on May 24, 2016 at 16:30 — No Comments

Wash your mouth out! – Bad and threatening language in the workplace

There has been a spate of decisions delivered by the Fair Work Commission recently dealing with terminations of employment arising from the way employees have spoken to their managers. We all know that bad language in the workplace is unacceptable, but employers seeking to dismiss employees as the result of outbursts of profanity must still take the time to properly execute the termination process or risk adverse findings from the Commission. We thought it was a good time to review a few of…

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Added by Shane Koelmeyer on May 24, 2016 at 15:30 — No Comments

A rose by any other name? Beware of racial discrimination in the recruitment process

Earlier this month, journalist and TV presenter Waleed Aly in his Logie acceptance speech referenced an interaction he had with an actor that night. Aly recalled that the actor told him that he was not able to use his birth name Mustafa, because he would not be able to get a job in the TV industry.

Aly’s speech highlighted one of the potential dangers to businesses in the recruitment and selection process – omitting from the selection process an applicant with a name which may…

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Added by Shane Koelmeyer on May 24, 2016 at 15:30 — No Comments

To review or not to review-that is the question…

It seems just about everyone has heard a workers compensation horror story,- a claim that was accepted which shouldn’t have been or vice versa. Theatrical…

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Added by Christina Willcox on May 24, 2016 at 13:00 — No Comments

Changing channels: why employees demand freedom of information choice

Technology has changed the way we consume information outside organisations, and it is natural that we want the same choices within. Companies that incorporate channel choice in their communication mix will win the war for engagement.

• Employees demand value for their share of attention

• Millennial workers expect the flexibility Bring Your Own Device brings

• Without engaging formats like multi-platform video, your channel mix is…

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Added by Jonathan Champ on May 24, 2016 at 12:18 — No Comments

Why conflict is like eating carrots

At the risk of sounding like Pollyanna (or Candide), in the world of my dreams there would be no conflict.

How different would the workplace be?

We would all link hands in a circle and sing songs of joy at the sense of wonderment that our goals and approaches are perfectly aligned to each other.

The sun would shine, the birds would sing and the bunnies would hop about happily in the fields. My work environment would be super-harmonious: brimming with positive energy and…

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Added by Lisa Harrison on May 23, 2016 at 11:49 — No Comments

Managing nerves in feedback conversations

Let’s face it. There are aspects of our jobs that we love and then there are aspects that we don’t enjoy as much. Any job. Things we look forward to. And things we don’t.

Like feedback conversations. Nobody looks forward to those. Whether you’re a manager, leader, or coach who has to deliver the feedback or the one who is on the receiving end.

But what is it about…

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Added by Nina Mostafa on May 19, 2016 at 12:04 — No Comments

Building a brilliant business around your expertise

Time to get serious about building your influence?

Actively contributing to leading the thinking in your field is now an essential part of what it takes to stand out. There are a lot of professionals looking to equip themselves for a successful professional life after corporate,…

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Added by Mark Hodgson on May 19, 2016 at 7:00 — No Comments

Running Man – Employee who faked test results abandons hearing

Generally speaking, most matters in the Fair Work Commission run in a “no costs” jurisdiction. This means that parties bringing or responding to applications in the Commission will be responsible for their own costs - no matter who is successful. However, the Commission does have some discretion to order costs in exceptional circumstances. One such rare decision was handed down last week in G v Toll Holdings Ltd [2016] FWC 2790.

Mr G was a Yard Truck Driver for Toll Holdings…

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Added by Shane Koelmeyer on May 18, 2016 at 16:25 — No Comments

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