All Blog Posts (2,712)

Dear EI...


Dear EI,

I own and manage a pub on the coast, I have a team…


Added by Ben Thompson on December 12, 2012 at 9:00 — 1 Comment

What Happens When You Trust Your Employees

Two years ago when I worked in a large corporate, I had an outrageous idea that risked $25 million in sales revenue completely on the trust of our front-line employees. It was so phenomenally successful that it got me thinking that trust itself might be the new business currency:

The Background

When our long-standing sales manager announced her impending maternity leave, it left me with a decision to make on how to drive sales for a year without her. Conventional…


Added by Omer Soker on December 10, 2012 at 13:23 — 2 Comments

Your Feel Good Friday from Balance at Work

 Thank you!      …


Added by Susan Rochester on December 7, 2012 at 10:45 — No Comments

Nostalgia isn't what it used to be


Sentimental reflections on the workplace of  nearly 50 years ago.  The workplace was rather different then:-

  • the boss was addressed as Mister
  • ‘please’, ‘thank-you’, ‘sorry’ and ‘excuse me’ were part of the language
  • a man operated the lift:  he was old and he smelt of alcohol after lunch
  • you were ill mannered if you conversed in it
  • you got paid in cash – it smelt good
  • you never felt richer than when you got your first pay and…

Added by wayne faulkner on December 7, 2012 at 9:51 — 1 Comment

How can you achieve more by doing less?

While many of my clients are mentioning how tough the current trading environment is, everyone is exceptionally busy!  There seems to be a lethal combination of short deadlines making everything urgent, top customers becoming even more demanding, restrictions on recruitment and tempers getting frayed.  Yet you can only achieve more by doing less . . .

The knock-on effects and hidden costs of all this busyness – if not properly managed – are more mistakes, misunderstandings and…


Added by David Klaasen on December 6, 2012 at 18:30 — No Comments

95% of Engaged Employees are Happy on Mondays

… And 82% say that recognition motivates them, another survey from Gallup highlights the importance of employee engagement. Have a look at more of the results in the infograph below…



Added by Mark Robinson on December 6, 2012 at 9:30 — No Comments

Your Performance Review Toolkit

Performance Review

Can you relate to this?

If so, here are 4 useful posts on performance reviews:


A general guide:

In terms of improving productivity:…


Added by Ben Thompson on December 4, 2012 at 10:00 — No Comments

Three questions on employee retention

So, change.

Who isn't going through a restructure? Planning one? Recovering from one?

Hands up if you think your restructure went swimmingly and all staff are much more engaged and productive as a result.…


Added by Gemma Taylor on December 3, 2012 at 15:30 — No Comments

Creating an Employment Brand

Just like we need a brand to attract the right customers, every business should also have a separate employment brand or employee value proposition to attract great talent. Whilst, it may have similar characteristics to the overall marketing message of the business, it should also be very targeted. Any business, big or small is missing out if they don’t have their own employment identity.

We all know that a brand is not just a company logo; it is what stands behind it in terms of…


Added by Craig Shutt on November 30, 2012 at 14:27 — No Comments

How not to use LinkedIn: Lessons for recruiters (and other self-promoters)

How can professional people, people who should know better, do such dumb things in the course of doing their job?

No, I'm not talking about Former CIA director David Petraeus and his affair with his biographer Paula Broadwell, I'm talking about the way some people use LinkedIn.

I currently have over 2,500 first level LinkedIn connections as well as being a member of about 40 LinkedIn groups. As a result I receive plenty of LinkedIn generated emails each day. Minor irritations…


Added by ross clennett on November 30, 2012 at 8:15 — 1 Comment

The Key Ingredient Of Great Leaders and Managers

With nearly 30 years of experience in leadership and management in many different roles, ranging from operational management to developing national people strategies. I have undertaken various learning and development roles, and latterly 10 years as an HR professional, I have only come across a handful of great leaders and managers in my working career.

The ingredient these people shared was, they were intrinsically drawn to “doing the right thing”. The “right thing” for these leaders…


Added by Christina Lattimer on November 30, 2012 at 6:26 — No Comments

What to do when people don't respond to feedback?

Research has shown that about 40% of people at work ignore or even resist feedback.  They make judgements based on their own internally held standards and don’t give much credence to the opinions of others.  But there is a way to influence them . . . 

In a previous blog I gave an example of a member of staff who needed a lot of feedback in order to stay motivated, she had an 'External' motivation trait.  Her manager was able to improve her performance by setting up a simple way of…


Added by David Klaasen on November 29, 2012 at 18:30 — No Comments

Gifted and jobless

One of the smartest people I know doesn’t have a job. She wants one. She is a gifted writer, loyal, warm and friendly – people love her - and she has a great deal to offer any workplace.

She also has a mental illness.…


Added by Linda Collard on November 29, 2012 at 14:58 — No Comments

Accelerating into the Wind

...A sight to behold

Each year at lunchtime on Boxing Day I religiously watch the start of the world famous Sydney to Hobart yacht race.

It's famous because it's one of the toughest ocean races in the world and can take days to complete... crossing one of the roughest stretches of ocean in often appalling conditions.



Added by Michael Hall on November 29, 2012 at 12:30 — No Comments

The Australian Smoko – Here's What You Thought...


Last week, you told us that whilst you would like to see stricter rules on …


Added by Ben Thompson on November 29, 2012 at 10:00 — No Comments

The Best Way to Motivate Your Employees

Charalambos A. Vlachoutsicos, a Professor at Athens University of Economics and Business shared an experience of the benefits of staff engagement. In this article for HBR, he describes a situation he witnessed in a sawmill in Russia, which shows that the importance of employee…


Added by Mark Robinson on November 29, 2012 at 10:00 — No Comments

Can 100 be the New 70? Implications for a Longer Work Life

Baroness Susan Greenfield, renowned British scientist and broadcaster, will be a keynote speaker at Australia’s cutting edge Creative Innovation Conference in Melbourne this week. According to the Weekend Australian, the baroness has come to Australia especially for the conference, in partnership with Melbourne University’s…


Added by Lynette Jensen on November 24, 2012 at 10:30 — No Comments

Your Feel Good Friday from Balance at Work

We're all just…

Added by Susan Rochester on November 23, 2012 at 10:30 — No Comments

Are your people floundering from lack of feedback?

It’s easy to fall into the trap of ‘treating people as you want to be treated’.  On one level it may make sense, but there is no one who is exactly like you. We all have our unique experience of life that gives us our particular set of idiosyncrasies and our own particular motivational preferences.  If our motivational preferences are not met, we feel it at the deepest levels and it can have a dramatic impact on our performance. 

The trouble with these motivational preferences is that…


Added by David Klaasen on November 22, 2012 at 18:30 — No Comments

Is the Australian Smoko on its way out?

Next month sees the start of plain packaging laws for all tobacco products sold in Australia. From December all tobacco must be sold in olive green plain packets featuring no commercial logos. Australia is the world’s first to try this approach to stamping out smoking; but we wonder how much further this fight can go and whether the…


Added by Ben Thompson on November 22, 2012 at 11:00 — No Comments

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