All Blog Posts (2,459)

Employee Retention: How to Crack the Code

What I’ve learnt over the years is that there is no one secret ingredient to retaining staff. In my early days of running a business, I had high staff turnover and it used to drive me crazy the amount of money, effort, time and emotional energy I would invest in new recruits only to lose them within a 12-month…


Added by Nicole Underwood on November 7, 2011 at 14:30 — 2 Comments

The benefits of SQ and EQ in business

Intelligence comes in many forms, including academic, social and emotional. All three of these have an impact on an individual’s life and success in their career. While most people have a high regard for someone who is academically astute, social and emotional intelligence can have just as much impact and are recognised as being desirable traits for a successful leader.

First up, an explanation of…


Added by Mandy Geddes on November 4, 2011 at 13:17 — No Comments

Your Feel Good Friday from Balance at Work

What counts in your…


Added by Susan Rochester on November 4, 2011 at 10:30 — No Comments

Performance management versus policy

I just came across this comic and thought you'd all enjoy it...




Added by Jo Knox on November 2, 2011 at 9:01 — 2 Comments


A Code of Conduct is an essential part of any employment relationship. It sets clear, indisputable boundaries of behaviour and expectations, for both the employees and the employer.

To establish a truly sustainable business, you need to not only deliver high standards of service and product to your customers, but you need to also demonstrate behaviours that are consistent with your businesses values and expectations.

Now there is no right or wrong format for a Code of Conduct,…


Added by Michael Cosgrove on November 2, 2011 at 8:29 — No Comments

Why IBM Found Creativity = Business Success

In 2010, IBM published the Global Survey of CEOs 2010 and found that,

“More than rigour, management, discipline, integrity or even vision – successfully navigating an increasingly complex world will require creativity”.

 IBM and the more than 1500 CEOs they interviewed from 60 different countries are not alone in this view. Ernst & Young in their Connecting Innovation to Profit Report, 2010 said,

“ The ability to manage,…


Added by Lynette Jensen on November 1, 2011 at 8:00 — No Comments

Leadership, Engagement and High Performing Businesses

I recently attended a conference on leadership and heard Rob Murray, CEO of Lion, speak about their cultural journey.  What I found inspiring about Rob’s presentation was both what he talked about and who he was being - authentic, committed, inspired by creating a high performing culture and clear about the difference it makes to business outcomes.

As Rob shared about the work they have done, and continue to do, with the development of leadership in their business it was very clear…


Added by Carolyn Dean on October 31, 2011 at 15:00 — No Comments

Your Feel Good Friday from Balance at Work

What is it?       …


Added by Susan Rochester on October 28, 2011 at 10:30 — No Comments

Want to hear more on employee attachment?

I know this will sound a little self promotional posting this here, but I had a lot of fun speaking with a national abc radio audience last week explaining how employers can create stronger bonds with their employers in the first 120 days of their employment. I received a few interesting talk back questions as well!


If you are interested in finding out more about how this concept has evolved, the impact of managers and how organisations can create stronger bonds with their…


Added by Anthony Sork on October 27, 2011 at 17:00 — No Comments

Technical competence without people skills - what is it costing you?

A common problem I see in many organisations is that somewhere in their senior management team they have a person with strong technical competence, but who lacks the essential people skills and leadership expertise. The story goes that they are leading the way with their knowledge and experience, meeting…


Added by Nicole Underwood on October 26, 2011 at 21:30 — 2 Comments

Giving feedback? Remember the other F-words...

Feedback is one area some people struggle with when managing staff.  Remembering some other f-words could make it easier!

Here are some quick tips to giving feedback that will be well received and acted upon:

1. Always give feedback face-to-face.

2. Giving feedback on a…


Added by Susan Rochester on October 25, 2011 at 12:00 — No Comments

An Outstanding Presentation On What Really Motivates Your Staff

One of the free reports (available here: staff management advice), tells of a national business survey conducted not too long ago which revealed that two-thirds of the organisations surveyed had been affected by skills shortages.

A separate study found that only 37% of organisations had a plan to find and keep good employees.

If you can use the global financial turmoil to your advantage by putting… Continue

Added by Ben Geoghegan on October 21, 2011 at 22:00 — No Comments

Your Feel Good Friday from Balance at Work

How to spot a…


Added by Susan Rochester on October 21, 2011 at 12:00 — No Comments

Star Employees: Are They Worth the Cost?

Apple CEO, Steve Jobs, left a legacy of society-changing products.  Do other "star" employees do

the same
-- or, does the "price" for their brilliance sometimes exceed the benefit to the company?


The passing…


Added by Michael Brisciana on October 20, 2011 at 12:33 — No Comments

Making the Boss Look Good (With Integrity)

As I was helping a manager write a job description recently, he leaned over and said, “Wait.  There’s one more ‘requirement’ we need to add.”  Waiting a beat, he smiled:  “Ability to make boss look good.”  We both laughed  – but we both recognized the truth in what he had said, too.

While the…


Added by Michael Brisciana on October 20, 2011 at 12:30 — No Comments

Announcing our winner

Congratulations go to Nicole Underwood this week for her post, Who will carry your vision? Tips to develop your successor, which has won her a complimentary pass to our upcoming event: "How to manage - and lift - workforce performance" (read more about the event…


Added by Jo Knox on October 20, 2011 at 12:00 — No Comments

Is the art of Effective Negotiation a dying one?

The most contentious point of any negotiation/discussion about wages and conditions linked to productivity is how you measure the productivity changes. It is important for negotiators to be aware that the productivity gains do not necessarily equate to job losses, or loss of current conditions.


With the recent media exposure in regards to agreement outcomes for some major australian industries, it begs the question, is the art of effectively negotiating…


Added by Michael Cosgrove on October 20, 2011 at 9:15 — No Comments

How To Really Freak Out Your Workforce

Businesses across Australia are facing many different challenges.

Some companies are struggling with the decline of the manufacturing sector and related job losses.

Organisations in the resources-rich states are facing rising labour costs and skills shortage issues.

Businesses in the retail sector are trying to protect tight profit margins and decreasing sales…


Added by Ben Geoghegan on October 19, 2011 at 22:00 — No Comments

Your Feel Good Friday from Balance at Work

Something from our…


Added by Susan Rochester on October 14, 2011 at 14:30 — No Comments

Strategies for overcoming labour shortages

KPMG reported that the labour shortage worsened by 10% over the past year. We know the labour market is set to tighten even more in the future.  What strategies have you implemented to ensure your organisation has sufficient, productive staff for the future?




Added by Erica Collins on October 12, 2011 at 4:23 — No Comments

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