What I’ve learnt over the years is that there is no one secret ingredient to retaining staff. In my early days of running a business, I had high staff turnover and it used to drive me crazy the amount of money, effort, time and emotional energy I would invest in new recruits only to lose them within a 12-month…Continue
Intelligence comes in many forms, including academic, social and emotional. All three of these have an impact on an individual’s life and success in their career. While most people have a high regard for someone who is academically astute, social and emotional intelligence can have just as much impact and are recognised as being desirable traits for a successful leader.
First up, an explanation of…Continue
Added by Mandy Geddes on November 4, 2011 at 13:17 — No Comments
Added by Susan Rochester on November 4, 2011 at 10:30 — No Comments
I just came across this comic and thought you'd all enjoy it...
A Code of Conduct is an essential part of any employment relationship. It sets clear, indisputable boundaries of behaviour and expectations, for both the employees and the employer.
To establish a truly sustainable business, you need to not only deliver high standards of service and product to your customers, but you need to also demonstrate behaviours that are consistent with your businesses values and expectations.
Now there is no right or wrong format for a Code of Conduct,…Continue
Added by Michael Cosgrove on November 2, 2011 at 8:29 — No Comments
In 2010, IBM published the Global Survey of CEOs 2010 and found that,
“More than rigour, management, discipline, integrity or even vision – successfully navigating an increasingly complex world will require creativity”.
IBM and the more than 1500 CEOs they interviewed from 60 different countries are not alone in this view. Ernst & Young in their Connecting Innovation to Profit Report, 2010 said,
“ The ability to manage,…Continue
Added by Lynette Jensen on November 1, 2011 at 8:00 — No Comments
I recently attended a conference on leadership and heard Rob Murray, CEO of Lion, speak about their cultural journey. What I found inspiring about Rob’s presentation was both what he talked about and who he was being - authentic, committed, inspired by creating a high performing culture and clear about the difference it makes to business outcomes.
As Rob shared about the work they have done, and continue to do, with the development of leadership in their business it was very clear…Continue
Added by Carolyn Dean on October 31, 2011 at 15:00 — No Comments
Added by Susan Rochester on October 28, 2011 at 10:30 — No Comments
I know this will sound a little self promotional posting this here, but I had a lot of fun speaking with a national abc radio audience last week explaining how employers can create stronger bonds with their employers in the first 120 days of their employment. I received a few interesting talk back questions as well!
If you are interested in finding out more about how this concept has evolved, the impact of managers and how organisations can create stronger bonds with their…Continue
Added by Anthony Sork on October 27, 2011 at 17:00 — No Comments
A common problem I see in many organisations is that somewhere in their senior management team they have a person with strong technical competence, but who lacks the essential people skills and leadership expertise. The story goes that they are leading the way with their knowledge and experience, meeting…Continue
Here are some quick tips to giving feedback that will be well received and acted upon:
1. Always give feedback face-to-face.
2. Giving feedback on a…Continue
Added by Susan Rochester on October 25, 2011 at 12:00 — No Comments
Added by Ben Geoghegan on October 21, 2011 at 22:00 — No Comments
Added by Susan Rochester on October 21, 2011 at 12:00 — No Comments
Added by Michael Brisciana on October 20, 2011 at 12:33 — No Comments
As I was helping a manager write a job description recently, he leaned over and said, “Wait. There’s one more ‘requirement’ we need to add.” Waiting a beat, he smiled: “Ability to make boss look good.” We both laughed – but we both recognized the truth in what he had said, too.
Added by Michael Brisciana on October 20, 2011 at 12:30 — No Comments
Congratulations go to Nicole Underwood this week for her post, Who will carry your vision? Tips to develop your successor, which has won her a complimentary pass to our upcoming event: "How to manage - and lift - workforce performance" (read more about the event…Continue
Added by Jo Knox on October 20, 2011 at 12:00 — No Comments
The most contentious point of any negotiation/discussion about wages and conditions linked to productivity is how you measure the productivity changes. It is important for negotiators to be aware that the productivity gains do not necessarily equate to job losses, or loss of current conditions.
With the recent media exposure in regards to agreement outcomes for some major australian industries, it begs the question, is the art of effectively negotiating…Continue
Added by Michael Cosgrove on October 20, 2011 at 9:15 — No Comments
Businesses across Australia are facing many different challenges.
Some companies are struggling with the decline of the manufacturing sector and related job losses.
Organisations in the resources-rich states are facing rising labour costs and skills shortage issues.
Businesses in the retail sector are trying to protect tight profit margins and decreasing sales…
Added by Ben Geoghegan on October 19, 2011 at 22:00 — No Comments
Added by Susan Rochester on October 14, 2011 at 14:30 — No Comments
KPMG reported that the labour shortage worsened by 10% over the past year. We know the labour market is set to tighten even more in the future. What strategies have you implemented to ensure your organisation has sufficient, productive staff for the future?
Added by Erica Collins on October 12, 2011 at 4:23 — No Comments