Wait! According to the Temkin Group, there are five……

Technology is consistently advancing and new media is now capable of dictating customer service,…

“Discretionary effort is like loose change in a person’s pocket. It is management’s job to get them to…

You might think that a recent decision in the Queensland Civil and Administrative Tribunal regarding the dismissal of a pregnant employee would have managers reaching for their anti-discrimination policy – but what they should be doing is reviewing change management procedures.

Cook v Commanding Communications Pty Ltd and Ors [2013] QCAT 24

This decision centred on the allegation of a casual telesales employee who exhibited emotional outbursts and became upset…

This month, Human Capital magazine featured a special report on retention. We provided comments and advice for businesses on how to keep reward and recognition programs alive and kicking, delivering positive results.…

In the US, they have National Employee Appreciation Day; it falls on the first Friday in March and has been doing so since 1995. During the approaching weeks, business owners and managers all over America are stricken with panic as they have forgotten to make arrangements. Simultaneously, the internet churns…

Nowadays, it’s all about ‘doing more with less’, every organisation wants to maximise productivity and performance and the most intelligent way is through effective employee engagement and motivation.

But how? When it comes to engagement, we need to pay people more – pay them more attention! It’s just not about the money. Employee engagement is an investment made in order to future proof an organisation’s productivity and…

Engaging a …

"The ability to motivate employees is one of the greatest skills an entrepreneur can possess; however, the path to motivation isn't paved with $100 bills. Employees are looking for emotional support and understanding more than financial benefits."

Mark is the General Manager of Power2Motivate APAC, delivering world class employee recognition and B2B loyalty programs…

“A new app for Apple and Android claims to help employees learn what will make them happier at work, and how to make it happen.”…

More from Tedx, this time in Philadelphia, where Adam Grant discusses the most effective method for motivating employees, and it’s free.

Adam Grant spent some time in a call centre in the Midwest. He arranged for a group of trainees to meet an “internal customer” or an employee from another department whose job depends on the sales brought in by these trainees. The result was a 20% increase in revenue per shift. Of course, the meetings were combines with inspirational talks from the…

At the beginning of every year a stream of research appears, claiming a decline in engagement levels, a lack of job satisfaction and grim tales of ever-decreasing retention rates, also known as employee New Year Blues.

For example, particular piece of research conducted by Seek Learning reveals widespread New Year Blues, after a survey of over 1200 Australian working adults. Seek…

If you're an acknowleged star at work and you wonder whether the grass might be greener on the other side, the evidence is likely to have you recommit to your current employer.

Here's why:

Recently LeadingCompany published a Harvard Business Review article based  on detailed research over seven years into the…

“If you are not measuring it, you are telling people that you are not serious about delivering it.”  When I heard this quote at a conference it sent a ripple of unrest and shuffling through the audience and a lively debate ensued.  What are you actually measuring in your business?  What are you doing…

“Effective reward and recognition programs are an important strategic move that can strengthen your brand and achieve ultimate business goals by fully engaging your workforce.”

This month, Singapore’s Southern Star magazine features an interview with our very own Nathan Kitchner, Executive Director of Power2Motivate, Asia.

Here’s the full article:

Mark is the General Manager…

Did you know that …

… And 82% say that recognition motivates them, another survey from Gallup highlights the importance of employee engagement. Have a look at more of the results in the infograph below…

 …

Charalambos A. Vlachoutsicos, a Professor at Athens University of Economics and Business shared an experience of the benefits of staff engagement. In this article for HBR, he describes a situation he witnessed in a sawmill in Russia, which shows that the importance of employee…

What is positive psychology? A switch of focus from when things go wrong to when things go right.…

A common question we are asked when it comes to developing a recognition culture is:

“Where do I start?”

This is a common problem that many will come across, as knowing your intentions is one thing, but rolling out a strategy is something else altogether, and to be able to act, you need a structure or plan in…