“It’s That Time of Year Again – I’ve Just Sent You an Invite”
For those of us in any type of management position, it is in fact soon to be ‘that time of year’. It will soon be that time in our organisational calendar and life cycle when the six or twelve month performance reviews will occur. Even the mention of them can send a shiver down the spine of employee and manager alike. The planning, the booking of meeting rooms, sending the Outlook calendar invite, the dry mouths,…Continue
Added by Ben Thompson on February 20, 2013 at 11:03 — No Comments
Added by Omer Soker on February 15, 2013 at 11:49 — No Comments
Global Project teams should be considered the best vehicle for organizations to respond to a changing environment characterized by cultural and logistic complexity, but their effectiveness depends on achieving a degree of integration and mutual commitment to organizational goals. For a project team to achieve maximum performance and potential, its manager must find the right balance between process and people orientation, the…Continue
Added by Alves Marciano on January 26, 2013 at 2:30 — No Comments
The recent discovery of a leadership gene has reignited debate around the historically popular concept of a magic leadership trait. Research from the University College London indicates that there is a gene associated with directing and coordinating people. Does this mean that some have an innate advantage to gaining upper-level positions over others? While leaders across the nation offer self-congratulatory pats on the back for beating natural selection, let’s step back and reassess what…Continue
Added by Daniel Cummins on January 22, 2013 at 13:58 — No Comments
“If you are not measuring it, you are telling people that you are not serious about delivering it.” When I heard this quote at a conference it sent a ripple of unrest and shuffling through the audience and a lively debate ensued. What are you actually measuring in your business? What are you doing…Continue
Added by David Klaasen on December 20, 2012 at 18:47 — No Comments
How do important things get lost in the haze of …Continue
Added by Nicole Underwood on December 14, 2012 at 9:30 — No Comments
It’s easy to fall into the trap of ‘treating people as you want to be treated’. On one level it may make sense, but there is no one who is exactly like you. We all have our unique experience of life that gives us our particular set of idiosyncrasies and our own particular motivational…Continue
Added by David Klaasen on November 22, 2012 at 18:55 — No Comments
The current ABS stats on Industrial Action released recently indicate a significant increase in the number of days lost due to the increase instances of Industrial Action.
Whilst stats are open to interpretation from both sides, employers and unions, lets focus more on why Industrial Action takes place.
The main causes can vary, but the biggest cause boils purely down to bad communication. First off lets be clear that the "union" is not the officials standing waving flags,…Continue
Added by Michael Cosgrove on September 10, 2012 at 15:36 — No Comments
Sometimes it's just easier to blame others and we all do it at times. The problem is when we blame others, we disempower ourselves from our ability to get clear and do something to change our situation. It was a lesson I learned harshly and firmly, but was one of the most empowering learning curves I've experienced.
Today in a couple of separate encounters, one with a 14 year old girl and the other a 40 year old man, I heard how they had recently…Continue
Added by Christina Lattimer on August 17, 2012 at 9:53 — No Comments
When I start thinking about the term ‘tough conversations’, it brings to mind the movie ‘Iron Lady’ with visions of Meryl Streep playing a very committed Margaret Thatcher taking stances on trade unions and driving through violent riots. On reflection, I wonder if this is because the movie is so memorable, or because we’ve become programmed to expect a fight when we think of having ‘tough conversations’ in the workplace.
Added by Katherine McQuinn on August 16, 2012 at 10:46 — No Comments
As a young manager it was drummed into me that I focus on my customers and the services or products I provided to the customer. It didn’t occur to me to question the philosophy in those days, after all the most senior people in the business advocated it and I certainly cared a lot about customers.
If you are outcome focused and performance manage your people against customer service, company standards, results, targets and outcomes, for example, you are practicing the key behaviours…Continue
Added by Christina Lattimer on June 8, 2012 at 10:26 — No Comments
Making a mistake is part of everyday life and our errors are mostly unexceptional. Many organisations believe they have the leadership capability framework that allows people to make and learn from mistakes. But this, for the most part, isn’t true.
A recently published book “Better by Mistake: the unexpected benefits of being wrong” by Alina Tugend uses the example of a night shift supervisor in a food factory to highlight what can happen when an organisation doesn’t allow employees…Continue
Emotionally intelligent leaders and managers get the best results!
Like learning to drive, leading and managing people is an experiential journey.
My entrance onto the leadership stage was when I was promoted into the role, having stood in for the team leader from time to time I don’t know about you, but although I had practiced at managing people I hadn’t experienced it properly until I had to do it for real.
Junior leaders and managers are appointed because they have…Continue
Recently, one of our senior managers was considering promoting a long-serving employee to a supervisory position for the first time. To help paint a picture of “management” for the employee, the senior manager drew up a list of “Things Managers Are and Do” and shared it with the prospective supervisor. I…Continue
Added by Michael Brisciana on April 18, 2012 at 11:07 — No Comments
Employee performance appraisals are one of those much maligned HR processes that many feel we’d be better off doing away with altogether. But at a time when employee engagement, productivity and alignment are so important to our organisations, they can be an important tool for effectively managing your workforce — if they’re done right.
Here are some pointers for how to use performance appraisals to help your employees perform to their potential.
Added by Melany Gallant on April 17, 2012 at 2:57 — No Comments
In business, don’t we love a good meeting? Team meetings, status update meetings, budget updates, pipeline reporting, key account meetings, sales meetings, management meetings and finance meetings. The list is endless.
And here is the thing. Many of these meetings, some would argue most of them, are a total waste of time.
No doubt there are thousands of books, articles and training courses on how to run a good meeting. I don’t propose to emulate these. But let me share with you…Continue
Added by Greg Savage on April 2, 2012 at 7:30 — No Comments
Managers have subordinates, leaders have followers.
That short statement took me many years to learn. When I was young, and thrust into a management role way before I was ready, I thought leadership meant, “getting people to do things”. And maybe, in the end, that is what it is. But it’s not by telling, or coercing or bribing. It’s way subtler than that. And if you are looking to carve out a career in managing a business or indeed any enterprise, developing your leadership…Continue
Added by Greg Savage on March 26, 2012 at 7:30 — No Comments
There are only two reasons to come to work.
Fun and money.
And you have to have both. One of them will not be enough. Not if you want to love what you do, that is. Having a job where you get just one or the other, often seduces you into thinking you have found your dream job. But in most cases that dream fades like a mirage as you realise a key ingredient of ‘job love’ is missing.
And these days, where our jobs are typically is so demanding, you simply…Continue
Added by Greg Savage on March 22, 2012 at 13:09 — No Comments
Assuming your new employee has the qualifications, experience, skills and attitudes required to do the job, there are three basic things every boss needs to know about their latest…Continue
Added by Susan Rochester on February 21, 2012 at 13:41 — No Comments