As you move up the leadership chain, your role steadily changes from supervisor to manager to leader. Supervisors are very task oriented and the focus of their work is ensuring that outputs are met in a particular timeframe. Managers and leaders however are more focused on empowering their team members to take responsibility for their own outputs.
In the modern work environment, this requires managers and leaders to be coaches and mentors, usually to their team members but also…Continue
Added by Jan Terkelsen on September 12, 2017 at 10:31 — No Comments
Feedback for team members in the work environment is a double edged sword. On one hand it can be constructive and useful, while on the other hand it can also cause stress and discomfort.
The stress and discomfort usually comes about because of the top-down aspect of feedback. Usually it’s a manager or leader providing feedback to a team member for the purposes of ‘course correction.’ Having the status of manager or leader poses a perceived threat to those who report to…Continue
Added by Jan Terkelsen on August 31, 2017 at 10:25 — No Comments
Depending on the nature of your workplace, chances are that half your team (give or take) is likely to be extroverted. Probably less than half if you are running a library and more than half if you are running a sales team. Either way, knowing how to communicate effectively with extroverts is a skill worth having, especially if you are more introverted yourself. That’s not to say that extroverts have special needs as such but if you want to bring out their best, communicating …Continue
Added by Jan Terkelsen on August 10, 2017 at 18:07 — No Comments
The Myers Briggs Type Indicator (MBTI) is a powerful non-judgmental tool for understanding the self and others. It helps us understand our similarities and differences, and how we see the world, without restricting us or putting us in a pigeon hole.
And while it is non-judgmental, it does have distinctions where characteristics may be seen as ‘well-developed’ or ‘underdeveloped.’ If those words seem a bit ‘judgy’ you could view them as ‘effective’ or ‘less effective’…Continue
Added by Jan Terkelsen on August 7, 2017 at 10:58 — No Comments
As a leader or manager you are in a position where you have more impact than most. While your intention will always be for that impact to be positive, sometimes it’s affected by factors you may not be aware of. Your reputation for example.
If you have a reputation for being strong or principled, then chances are your words and your directions will have more impact than someone with a reputation for not walking the talk. Where there’s a misalignment, problems will arise. They may be…Continue
Added by Jan Terkelsen on July 27, 2017 at 10:26 — No Comments
Though all of us have the same amount of time each day, it seems that some folks use that time more effectively than others. While we might like to think it’s because they don’t have as much on their plate as we do, that’s often not the case. Often they actually have more to do but they have just set themselves up to be extremely effective.
While this may take a little effort to set up, you don’t have to be superhuman to do…Continue
Added by Jan Terkelsen on July 13, 2017 at 11:00 — No Comments
Workplace diversity has been a pretty hot topic in recent years. Most people think of diversity in terms such as gender, age, race or physical or intellectual ability. And rightly so, as diversity based on these characteristics adds tremendous value to a workplace.
However, there is a less talked about form of diversity that has a huge impact on how teams and businesses operate. Cognitive diversity refers to the differing…Continue
Added by Jan Terkelsen on July 5, 2017 at 15:30 — No Comments
"Developing team resilience is a key strategy for leaders at any level of business"
In the work we do with leadership teams we often come across teams who are overworked. The impact of this is more than tiredness and inefficiency. It actually affects the character and personality of those in the…
Added by Jan Terkelsen on June 26, 2017 at 12:31 — No Comments
As an executive coach I am in the fortunate position of knowing what most people find challenging in their role and the people they manage.
I have put together a list…Continue
Added by Jan Terkelsen on June 22, 2017 at 15:42 — No Comments
We’ve been long time fans of profiling tools and use them almost every day in our business. Our primary tool is the Myers Briggs Type Indicator (MBTI), but we’re always keen to learn about other tools that can be of value to our clients. We recently became accredited in Clarity 4D and want to share some of what we learned here…Continue
Added by Jan Terkelsen on June 20, 2017 at 17:07 — No Comments
For most of us, the idea of having a difficult conversation makes our heart race a little (or a lot). People leaders have an extra layer of difficulty because, in most cases, these are conversations that can’t be avoided.
Let’s face it, it’s part of the job and something that has to be done. In fact, if you aren’t having difficult conversations on an almost daily basis, you probably aren’t doing your job to the best of your…Continue
Added by Jan Terkelsen on June 12, 2017 at 10:41 — No Comments
In a recent post we covered 4 Simple Steps to Create a High Performing Career. Today we’re upping the ante with 10 more, but these are focussed specifically on ramping things up within the organisation that you are currently in.
When you’ve been with the same organisation for while things can appear a little stagnant. You…Continue
Added by Jan Terkelsen on June 8, 2017 at 12:14 — No Comments
Extroverted managers are in their element when it comes to management and leadership. Not necessarily because they are better at it than introverts but because extroverts are people people. They are energised by the group dynamic and develop their ideas by bouncing them off others.
In an earlier blog post and …Continue
Added by Jan Terkelsen on June 2, 2017 at 11:30 — No Comments
When we are young, we learn things like manners, social cues and social values and incorporate them into our daily actions to the point that we don’t even think about them. How useful would it be to…Continue
Added by Jan Terkelsen on May 30, 2017 at 11:24 — No Comments
If you’re an introverted manager, chances are that you will occasionally find your preference for introversion is challenged by your role as a people leader. That’s not to say that introverts don’t make good managers or leaders. It just means that sometimes there’s a need to take on extroverted behaviour in order to be effective.
To clarify. That doesn’t mean you have to ‘be’ an extrovert, just that it helps to take on extroverted behaviours.
Added by Jan Terkelsen on May 25, 2017 at 16:35 — No Comments
As a manager or people leader, you have several conversations with team members each day. These will often have a coaching or advisory element to them. Some may even be about performance management. And…Continue
Added by Jan Terkelsen on May 23, 2017 at 11:45 — No Comments
Added by Jan Terkelsen on May 19, 2017 at 12:45 — No Comments
Leading people creates stress and puts pressure on your health and well-being. But as a leader, it's important for you to set a standard that not only keeps you in top shape, but sets an example for your team to follow.
And while you no doubt know what you need to be…Continue
Added by Jan Terkelsen on May 15, 2017 at 17:00 — No Comments
While being part of a high performing team is great at any time, it’s even more powerful if it’s in the context of having your own high performing career. Many take a passive approach to this, waiting for opportunities to arise then exploring them as they go along. While this is fine to do, we advocate a more proactive approach, most specifically through career planning.
We cover the subject in this week’s People Leaders Podcast episode but if you prefer to read,…Continue
Added by Jan Terkelsen on March 30, 2017 at 5:08 — No Comments
Gone are the days where the measure of a professional’s success was how late they stayed at the office or how much they sacrificed in the name of work. Business leaders have worked out the price of such a culture was way too high, resulting in poor performance and poor health for their workers.
This is why renewal, the eighth and final dimension of a high performing team is so vital, as we discuss on our latest podcast episode. People leaders need to not only…Continue
Added by Jan Terkelsen on March 23, 2017 at 4:00 — No Comments