Carer’s leave was introduced as an employee entitlement in the Australian workplace as part of the Fair Work Act. Under Section 97 of the Act:
An employee may take paid personal/carer's leave if the leave is taken:
(a) because the employee is not fit for work because of a personal illness, or personal injury, affecting the employee; or
(b) to provide care or support…Continue
Added by Catherine Gillespie on July 21, 2017 at 12:36 — No Comments
The idea of behaviour being acceptable or otherwise can, for some, be very subjective and often very personal. Sometimes it even depends on the environment and even ‘the times.’
Induction and hazing rituals once believed to be necessary to develop resilience and teach respect are now viewed as demeaning and in some situations constitute unlawful, criminal assault.
Violence for example, isn’t condoned on the streets yet, in the past it has often been encouraged and applauded on…Continue
Now more than ever our workplaces seem to be a place that exposes us to stressors and depending on our psychological health at the time, our reactions to stress can be varied. While each of us are responsible for how we react in every situation, you can play a significant role in communicating effectively to minimise the risk of others adversely reacting to your comments and instructions.
One strategy which will have a major positive effect on others in the workplace is for you to be…Continue
Added by Catherine Gillespie on July 17, 2017 at 10:30 — No Comments
Dr Anil Behal (@BehalDr) describes an emotional storm as “an incredibly powerful constellation of emotions and feelings that must be sorted and worked through”.
As HR Manager, you don’t need a psycho-therapeutic or psychoanalytic background to know that emotional employees can be quite destructive in the workplace – like a storm or cyclone raging over those around them…Continue
Added by Catherine Gillespie on July 10, 2017 at 13:26 — No Comments
Mediation is a well-known alternative dispute resolution method. However it is extremely under-utilised in the Australian workforce.
Many managers and employers dismiss disputes between employees as ‘trivial’ believing that their staff should ‘get over it’ and ‘grow up’. However if staff don’t have the skills to resolve such disputes – many cannot just ‘get over it’.
Instead of the problem ‘going away’, Workplace Conflict…Continue
Added by Catherine Gillespie on July 5, 2017 at 15:42 — No Comments
Many organisations have learnt that much time and effort must go into preparing for change. It is important to have certainty around the process or procedure that is being changed and clarity about how this will be presented to staff and then…
Added by Catherine Gillespie on June 22, 2017 at 13:34 — No Comments
Workplace conflict between staff, if left unchecked, tends to escalate – but most managers have a natural inclination to dismiss it.
Employees are often promoted to management…Continue
Added by Catherine Gillespie on June 21, 2017 at 13:30 — No Comments
In all of life’s situations, it is how we chose to respond (and not react) that…Continue
Added by Catherine Gillespie on June 20, 2017 at 17:02 — No Comments
Being able to communicate and manage in an assertive manner is a skill that takes practice and confidence.
Here are some tips for your behaviour, that will automatically see you being perceived by others as a more assertive communicator. These tips will help you feel more confident and will support your resolve to continue to practice being an assertive communicator.
Think of these tips like getting dressed in a suit or fashionable,…Continue
Added by Catherine Gillespie on June 12, 2017 at 11:20 — No Comments
An extension of our work at Workplace Harmony Solutions is our support of organisations which tackle mental health issues. Last month we had the pleasure of hosting a table at a business luncheon for headspace, a national youth mental health foundation dedicated to improving the wellbeing of young Australians.
The Geelong branch is operated by Barwon Child, Youth and Family and funds raised at the…Continue
Added by Catherine Gillespie on June 6, 2017 at 13:35 — No Comments
We have all seen signs in stores and at service counters alerting customers they will not be served if they are talking on their mobile phone. We all know there is an etiquette associated with the use of mobile phones, but did you know the use of these devices could also be causing conflict in the workplace and potentially harming your career?
I have conducted a number of mediations in which discussion has moved to…Continue
Just as a meeting agenda keeps a meeting on track, a mediation meeting framework ensures that all important steps are covered and important discussion items are raised and addressed. This framework can provide structure and confidence for a less experienced mediator.
One of the most important tips I can offer you is not to rush the workplace mediation meeting. It is a common error to rush the meeting and this…Continue
Added by Catherine Gillespie on May 24, 2017 at 10:54 — No Comments
While in Hong Kong recently I had the opportunity to have a chat with Tim Cutler, CEO of the Hong Kong Cricket Association to discuss leadership and the role of leaders in sport and business.Continue
Added by Catherine Gillespie on May 22, 2017 at 11:30 — No Comments
I recently had the pleasure of chatting with Georgie Harman, CEO of beyondblue about the actions that contribute to mentally healthy workplaces.
I recorded the discussion which you can listen to here and/or, take a look at some of the notes taken from the recording below.
beyondblue provides access to information, tools, help lines and other support…Continue
Added by Catherine Gillespie on May 16, 2017 at 13:30 — No Comments
The majority of workplace conflict is interpersonal conflict arising from miscommunication, misunderstanding and inappropriate behaviours. In some cases, but not all, workplace mediation may be required to resolve the conflict.
There will always be some type of conflict in the workplace because our communication skills are not always effective and constructive, we tend to misunderstand each other’s actions and intentions and sometimes behaviours are not appropriate…Continue
Added by Catherine Gillespie on September 20, 2016 at 17:44 — No Comments
We are all aware of the research that points to greater engagement of and productivity by staff if they are happy at work. But whose responsibility is it to ensure staff feel happy at work?
Much of the literature I have read on this topic seems to indicate it is the employer’s responsibility to provide a workplace in which employees can be happy.
In the book, ‘The Art of Happiness: A handbook for living’ the Dalai Lama stated:…
Added by Catherine Gillespie on August 31, 2016 at 18:00 — No Comments
At times we can feel overwhelmed by the frustration or hurt we believe has been caused by a colleague who has shown a lack of consideration, displayed inappropriate behaviours, used offensive language or is just not ‘playing fair’ as part of a team. Repeated small incidents plant the seed for workplace conflict. With no resolution strategy, the gap between you and your colleague widens and your emotions more strongly influence your perspective on the…Continue
Added by Catherine Gillespie on March 25, 2016 at 10:30 — No Comments
by Catherine Gillespie
This blog looks at what can we learn from a Fair Work Commission decision dated 5 December 2014. The case was Jacqueline Lumley v Bremick Pty Ltd Australia t/a Bremick Fasteners (C2014/5516).
Reoccurring conflict between the same two parties may be grounds for dismissal if all reasonable steps have been taken to resolve the matter underpinning the conflict, but the conflict is continuing.
All reasonable steps would…Continue
Added by Catherine Gillespie on March 24, 2016 at 15:34 — No Comments
There is no longer a clear divide between an employee’s work and private life.
Are your employees aware that their employer may:
Employee’s Right to…Continue
Added by Catherine Gillespie on February 19, 2016 at 10:30 — No Comments
Once upon a time in a small village lived a manager who oversaw the staff who worked on the land for the local Lord. Unfortunately, the manager was not happy. So one day the manager secretly sought the advice of the local sorcerer.
“I need a spell” the manager said. “My workers are tired and disinterested and work productivity is down. I cannot get them to work hard. They hate me and sometimes, sadly, I hate them. No one is happy,” he said.
The sorcerer understood and offered…Continue
Added by Catherine Gillespie on February 9, 2016 at 12:41 — No Comments