Share '“We Want Training!”: When Client Expectations Stop L&D From Modernising'
One of the most common phrases I hear from L&D professionals is:
“We want to modernise and use more digital but our clients expect, and just ask for, training.”
So, how do you change their minds to be able do something else – something more effective – instead?
The short answer is:
You may not be able to just do what you want (and quite rightly so) but you really should be more focused on t…
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