Catherine Gillespie
  • Female
  • Geelong, Victoria
  • Australia
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A blog post by Catherine Gillespie was featured

Taking Responsibility For Your Workplace Culture

A comment from a workplace manager: "I can say for sure that quite often my day starts fine, but I am regularly pushed below that line because of other people's behaviour, and it's fine to say don't engage in it, but it's what most of my job is; dealing with people!"Heard this before?Then it's time for your workplace to engage Workplace Harmony Solutions to carry out a positive workplace culture training…See More
Friday
Catherine Gillespie posted a blog post

Taking Responsibility For Your Workplace Culture

A comment from a workplace manager: "I can say for sure that quite often my day starts fine, but I am regularly pushed below that line because of other people's behaviour, and it's fine to say don't engage in it, but it's what most of my job is; dealing with people!"Heard this before?Then it's time for your workplace to engage Workplace Harmony Solutions to carry out a positive workplace culture training…See More
Thursday
A blog post by Catherine Gillespie was featured

Conflict In The Workplace And The Key To Setting It Right

A mediator is a ‘Conflict Engagement Practitioner’, a skilled, experienced and accredited mediator. They are external to the organisation and independent to the issues and understand how to constructively engage with conflict in any business.Their role is ‘not about making nice – it is about coming to grips with what is wrong and ‘setting it right.’[1]Facing the resolution head onHow often do your managers believe they are helping to resolve conflict but are actually avoiding real engagement…See More
Sep 23
Catherine Gillespie posted a blog post

Conflict In The Workplace And The Key To Setting It Right

A mediator is a ‘Conflict Engagement Practitioner’, a skilled, experienced and accredited mediator. They are external to the organisation and independent to the issues and understand how to constructively engage with conflict in any business.Their role is ‘not about making nice – it is about coming to grips with what is wrong and ‘setting it right.’[1]Facing the resolution head onHow often do your managers believe they are helping to resolve conflict but are actually avoiding real engagement…See More
Sep 22
A blog post by Catherine Gillespie was featured

The Role Of Generosity In Mediation

At some point in a mediation, one person will ‘shift’ from presenting and defending their perspective to genuinely acknowledging the hurt, frustration, loss or other feeling of pain being expressed by the other.To ‘move’ from a place of focusing only on one’s own opinions and perspectives, a place that has been a type of sanctuary for certainty and therefore comfort, requires one to lower their defenses and to step outside of their view of the past, which they may have held on to for so long as…See More
Aug 26
Catherine Gillespie posted a blog post

The Role Of Generosity In Mediation

At some point in a mediation, one person will ‘shift’ from presenting and defending their perspective to genuinely acknowledging the hurt, frustration, loss or other feeling of pain being expressed by the other.To ‘move’ from a place of focusing only on one’s own opinions and perspectives, a place that has been a type of sanctuary for certainty and therefore comfort, requires one to lower their defenses and to step outside of their view of the past, which they may have held on to for so long as…See More
Aug 21
A blog post by Catherine Gillespie was featured

Roche Martin - Emotional Intelligence At Work

When good intentions don’t always deliver good outcomesIn mediation, I often hear one or both parties saying at some point, ‘I thought I was doing the right thing’ or ‘I thought you would prefer I did…’ or ‘I was just trying to do this in a way you might appreciate’.What I am hearing is that each party believes they understand the other (or has been trying very keenly to) and adjusting their behaviour or approach accordingly. They show a sense of frustration. Despite their efforts, it would…See More
Jul 23
Catherine Gillespie posted a blog post

Roche Martin - Emotional Intelligence At Work

When good intentions don’t always deliver good outcomesIn mediation, I often hear one or both parties saying at some point, ‘I thought I was doing the right thing’ or ‘I thought you would prefer I did…’ or ‘I was just trying to do this in a way you might appreciate’.What I am hearing is that each party believes they understand the other (or has been trying very keenly to) and adjusting their behaviour or approach accordingly. They show a sense of frustration. Despite their efforts, it would…See More
Jul 17
A blog post by Catherine Gillespie was featured

Adverse action claims – are we likely to see a spike?

With many businesses having considered reducing the size of their workforce, it seemed one of the most talked about topics was unfair dismissal claims. Businesses were keen to ensure that in response to the downturn in revenue their corresponding economic situation was justification alone for any dismissal being fair.For what percentage of businesses did the Covid-19 lockdown present the ‘perfect opportunity’ to terminate the employment contracts of staff who presented as ‘difficult to manage’,…See More
Jun 18
A blog post by Catherine Gillespie was featured

How Often Have You Heard, ‘Post Covid-19 Lockdown We Need To Work Together’?

By the time employees return to the same worksite, this may be not just a ‘well worn’ cliché but a disregarded one. Catch phrases are memorable and repeatable but do they evoke the intended action?When people are fearful, feeling even slightly threatened, uncertain or in any way unsafe, what is considered ‘good’ for the community is considered ‘not good enough’ for the individual.We need to work together respectfully. All employees will say this expectation is a given. But will all employees…See More
Jun 17
Catherine Gillespie posted a blog post

How Often Have You Heard, ‘Post Covid-19 Lockdown We Need To Work Together’?

By the time employees return to the same worksite, this may be not just a ‘well worn’ cliché but a disregarded one. Catch phrases are memorable and repeatable but do they evoke the intended action?When people are fearful, feeling even slightly threatened, uncertain or in any way unsafe, what is considered ‘good’ for the community is considered ‘not good enough’ for the individual.We need to work together respectfully. All employees will say this expectation is a given. But will all employees…See More
Jun 12
A blog post by Catherine Gillespie was featured

Strategic Planning & The Future of Work and Workplaces

In a recent Forbes article Tracey Brower made ‘5 Predictions About How Coronavirus Will Change The Future Of Work’. One prediction is that ‘Your boss and teammates will be more empathetic about your work-life’. Brower claims, ‘After having been home so…See More
May 21
Catherine Gillespie posted a blog post

Strategic Planning & The Future of Work and Workplaces

In a recent Forbes article Tracey Brower made ‘5 Predictions About How Coronavirus Will Change The Future Of Work’. One prediction is that ‘Your boss and teammates will be more empathetic about your work-life’. Brower claims, ‘After having been home so…See More
May 21
A blog post by Catherine Gillespie was featured

Difficult Conversations Part 4

This is the fourth blog on the subject of difficult conversations. You can read the first article here, the second article here and third…See More
Apr 19
Catherine Gillespie posted a blog post

Difficult Conversations Part 4

This is the fourth blog on the subject of difficult conversations. You can read the first article here, the second article here and third…See More
Apr 17
A blog post by Catherine Gillespie was featured

Difficult Conversations Part 3

This is the third blog on the subject of difficult conversations. You can read the first article here and the second article…See More
Mar 13

Profile Information

Company website/blog
http://www.WorkplaceConflictResolution.com.au
Personal blog
http://www.workplaceconflictresolution.com.au/blog/
How many employees in your company?
1-49
What areas of HR are you particularly passionate about?
conflict resolution
mediation
grievance investigation
communication
leadership
bullying
What kind of networking are you open to?
Open networking

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Catherine Gillespie's Blog

Taking Responsibility For Your Workplace Culture

Posted on October 23, 2020 at 8:27 0 Comments

A comment from a workplace manager: "I can say for sure that quite often my day starts fine, but I am regularly pushed below that line because of other people's behaviour, and it's fine to say don't engage in it, but it's what most of my job is; dealing with people!"

Heard this before?

Then it's time for your workplace to engage Workplace Harmony…

Continue

Conflict In The Workplace And The Key To Setting It Right

Posted on September 22, 2020 at 12:38 0 Comments

A mediator is a ‘Conflict Engagement Practitioner’, a skilled, experienced and accredited mediator. They are external to the organisation and independent to the issues and understand how to constructively engage with conflict in any business.

Their role is ‘not about making nice – it is about coming to grips with what is wrong and ‘setting it right.’[1]…

Continue

The Role Of Generosity In Mediation

Posted on August 21, 2020 at 11:03 0 Comments

At some point in a mediation, one person will ‘shift’ from presenting and defending their perspective to genuinely acknowledging the hurt, frustration, loss or other feeling of pain being expressed by the other.

To ‘move’ from a place of focusing only on one’s own opinions and perspectives, a place that has been a type of sanctuary for certainty and therefore comfort, requires one to lower their defenses and to step outside of their view of the past, which they may…

Continue

Roche Martin - Emotional Intelligence At Work

Posted on July 17, 2020 at 9:30 0 Comments

When good intentions don’t always deliver good outcomes

In mediation, I often hear one or both parties saying at some point, ‘I thought I was doing the right thing’ or ‘I thought you would prefer I did…’ or ‘I was just trying to do this in a way you might appreciate’.

What I am hearing is that each party believes they understand the other (or has been trying very keenly to) and adjusting their behaviour or approach accordingly. They show a sense of frustration. Despite their…

Continue
 
 
 

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