Catherine Gillespie
  • Female
  • Geelong, Victoria
  • Australia
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A blog post by Catherine Gillespie was featured

Servant leadership

Respect is one of those words we use so often we rarely pause to consider its meaning. It describes an attitude, yet its latin root, specere, to look, indicates that this is really a form of attention.To be respectful is to attentively incline oneself towards the other in recognition of their autonomy and integrity.There is no one we can respect and simultaneously try to change. When we coerce or manipulate someone, we cannot respect them because our attention is focused not on them but on…See More
Jun 15
Catherine Gillespie posted a blog post

Servant leadership

Respect is one of those words we use so often we rarely pause to consider its meaning. It describes an attitude, yet its latin root, specere, to look, indicates that this is really a form of attention.To be respectful is to attentively incline oneself towards the other in recognition of their autonomy and integrity.There is no one we can respect and simultaneously try to change. When we coerce or manipulate someone, we cannot respect them because our attention is focused not on them but on…See More
Jun 14
A blog post by Catherine Gillespie was featured

Where is your organisational strength?

Most organisations believe strength = success = profit and the higher the profits the stronger the organisation is.So these organisations put a sole focus on increasing profit - and they attempt to do just that.From the outside, on paper, that company is looking strong. But take a look under the roof - the ceiling is collapsing and those working in the company know just how unhealthy the business is. To be honest, employees are in an unhealthy state, personally feeling the effects of a…See More
Apr 20
Catherine Gillespie posted a blog post

Where is your organisational strength?

Most organisations believe strength = success = profit and the higher the profits the stronger the organisation is.So these organisations put a sole focus on increasing profit - and they attempt to do just that.From the outside, on paper, that company is looking strong. But take a look under the roof - the ceiling is collapsing and those working in the company know just how unhealthy the business is. To be honest, employees are in an unhealthy state, personally feeling the effects of a…See More
Apr 18
Catherine Gillespie posted a blog post

Communication with High Conflict Personalities

Many years ago I attended a workshop conducted by Bill Eddy, co-founder and Chief Innovation Officer at the High Conflict Institute in California. Bill pioneered the High Conflict Personality Theory (HCP) and is considered an expert in managing disputes involving people with high conflict personalities.I know that some readers will be thinking they have a few HCP employees at their current organisation. One of the strategies (coined by Bill) for communicating successfully with a HCP (and which…See More
Apr 13
A blog post by Catherine Gillespie was featured

Negative micro behaviours are a sign of frustration and poor communication skills

In a previous article, I explained which behaviours may constitute a negative micro behaviour and how the display of such behaviours should be best managed and addressed.In this article, I would like to explore with you why a staff member may display negative micro behaviours at work.All actions, all behaviours, whether overt or covert,…See More
Mar 2
Catherine Gillespie posted a blog post

Negative micro behaviours are a sign of frustration and poor communication skills

In a previous article, I explained which behaviours may constitute a negative micro behaviour and how the display of such behaviours should be best managed and addressed.In this article, I would like to explore with you why a staff member may display negative micro behaviours at work.All actions, all behaviours, whether overt or covert,…See More
Feb 28
A blog post by Catherine Gillespie was featured

What are the three main pillars that support business success?

The three main pillars which underpin and strongly support business success are also those which are developed when an organisation understands that a broad and continued focus on workplace culture is the number one priority.When workplace culture is seen through a narrow lens as a single point outcome or stand-alone project with a siloed approach, one or more of these…See More
Feb 16
Catherine Gillespie posted a blog post

What are the three main pillars that support business success?

The three main pillars which underpin and strongly support business success are also those which are developed when an organisation understands that a broad and continued focus on workplace culture is the number one priority.When workplace culture is seen through a narrow lens as a single point outcome or stand-alone project with a siloed approach, one or more of these…See More
Feb 14
2 blog posts by Catherine Gillespie were featured
Feb 3
Catherine Gillespie posted a blog post

Negative micro behaviours - What are they and how can they be addressed?

In an HRM article (September 2021), a consulting workplace psychologist identified 8 negative micro behaviours which lead to interpersonal tensions and conflict.These behaviours were identified as:Interrupting othersNegative body languageIrritable or arrogant demeanourComplaining and gossiping about othersInappropriate humour or offensive commentsLack of greetingsOffering unsolicited adviceNot completing work in a timely manner.I am going to add to this list with behaviours…See More
Feb 1
Catherine Gillespie posted a blog post

Communication with high conflict personalities

Many years ago I attended a workshop conducted by Bill Eddy, co-founder and Chief Innovation Officer at the High Conflict Institute in California. Bill pioneered the High Conflict Personality Theory (HCP) and is considered an expert in managing disputes involving people with high conflict personalities.I know that some readers will be thinking they have a few HCP employees at their current organisation. One of the strategies (coined by Bill) for communicating successfully with a HCP (and which…See More
Jan 28
A blog post by Catherine Gillespie was featured

Cultural load – Is it time to evaluate the load and who is bearing it?

The term ‘Cultural Load’ was brought to my attention by an article in HRM (July 2021) in reference to the “extra pressure” employers are (often unknowingly) placing “on Aboriginal and Torres Strait Islander employees by asking them to educate their colleagues”. Associate Professor Richard Frankland, Head of the Wilin Centre for Indigenous Arts and Cultural Development at the University of Melbourne, defines ‘Cultural Load’ as “the invisible loads that people of other cultures or other social…See More
Oct 13, 2021
Catherine Gillespie posted a blog post

Cultural load – Is it time to evaluate the load and who is bearing it?

The term ‘Cultural Load’ was brought to my attention by an article in HRM (July 2021) in reference to the “extra pressure” employers are (often unknowingly) placing “on Aboriginal and Torres Strait Islander employees by asking them to educate their colleagues”. Associate Professor Richard Frankland, Head of the Wilin Centre for Indigenous Arts and Cultural Development at the University of Melbourne, defines ‘Cultural Load’ as “the invisible loads that people of other cultures or other social…See More
Oct 12, 2021
A blog post by Catherine Gillespie was featured

Investigations and procedural fairness

Understanding how to separate past investigated misconduct matters from a current situation is crucial in ensuring natural justice is applied.The FWC upheld an unfair dismissal claim when a childcare organisation dismissed two employees following an investigation (in 2019) into misconduct. The reasons for dismissal justified using the outcome of an investigation conducted…See More
May 13, 2021
Catherine Gillespie posted a blog post

Investigations and procedural fairness

Understanding how to separate past investigated misconduct matters from a current situation is crucial in ensuring natural justice is applied.The FWC upheld an unfair dismissal claim when a childcare organisation dismissed two employees following an investigation (in 2019) into misconduct. The reasons for dismissal justified using the outcome of an investigation conducted…See More
May 12, 2021

Profile Information

Company website/blog
http://www.WorkplaceConflictResolution.com.au
Personal blog
http://www.workplaceconflictresolution.com.au/blog/
How many employees in your company?
1-49
What areas of HR are you particularly passionate about?
conflict resolution
mediation
grievance investigation
communication
leadership
bullying
What kind of networking are you open to?
Open networking

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Catherine Gillespie's Blog

Servant leadership

Posted on June 14, 2022 at 13:30 0 Comments

Respect is one of those words we use so often we rarely pause to consider its meaning. It describes an attitude, yet its latin root, specere, to look, indicates that this is really a form of attention.

To be respectful is to attentively incline oneself towards the other in recognition of their autonomy and integrity.

There is no one we can respect and simultaneously try to change. When we coerce or…

Continue

Where is your organisational strength?

Posted on April 18, 2022 at 7:00 0 Comments

Most organisations believe strength = success = profit and the higher the profits the stronger the organisation is.

So these organisations put a sole focus on increasing profit - and they attempt to do just that.

From the outside, on paper, that company is looking strong. But take a look under the…

Continue

Communication with High Conflict Personalities

Posted on April 13, 2022 at 8:00 0 Comments

Many years ago I attended a workshop conducted by Bill Eddy, co-founder and Chief Innovation Officer at the High Conflict Institute in California. Bill pioneered the High Conflict Personality Theory (HCP) and is considered an expert in managing disputes involving people with high conflict personalities.

I know that some readers will be thinking they have a few HCP employees at their current…

Continue

Negative micro behaviours are a sign of frustration and poor communication skills

Posted on February 28, 2022 at 8:30 0 Comments

In a previous article, I explained which behaviours may constitute a negative micro behaviour and how the display of such behaviours should be best managed and addressed.

In this article, I would like to explore with you why a staff member may display negative micro behaviours at work.

All actions, all…

Continue
 
 
 

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