Catherine Gillespie
  • Female
  • Geelong, Victoria
  • Australia
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Catherine Gillespie's Page

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A blog post by Catherine Gillespie was featured

Is It Time To Re-Frame The Language?

In an earlier post titled ‘Who Really is the Difficult Conversation For?' I discussed the four stages for ensuring a clear and factual communication exchange that is both productive and constructive. Such a conversation is not just about conveying information, it is also about using the exchange to build rapport, understanding and professional relationships.In…See More
Sunday
A blog post by Catherine Gillespie was featured

Collaborative Leadership and LOVE?

Collaborative Leadership and LOVE?I was recently reading an article about the principles of ‘Collaborative Leadership’. The author suggested that “Principled Leadership’ required a leader to be clear about their own values as well as those of the organisation and be able to articulate them. The author then gave examples of the values that they believed embodied the concept of a true leader. These values were listed as:CollaborationGroup wisdomHonestyServiceEqualityTransparencyLoveI was tracking…See More
Jul 1
Catherine Gillespie posted a blog post

Collaborative Leadership and LOVE?

Collaborative Leadership and LOVE?I was recently reading an article about the principles of ‘Collaborative Leadership’. The author suggested that “Principled Leadership’ required a leader to be clear about their own values as well as those of the organisation and be able to articulate them. The author then gave examples of the values that they believed embodied the concept of a true leader. These values were listed as:CollaborationGroup wisdomHonestyServiceEqualityTransparencyLoveI was tracking…See More
Jul 1
A blog post by Catherine Gillespie was featured

To Investigate or Mediate?

Sometimes managing staff can seem like a test of one's skill to be able to delicately walk on eggshells, particularly when one staff member starts making veiled complaints about another. No manager should dismiss or ignore such comments, avoid the conversation, or offer comments of consolation or agreement (either implicitly or explicitly). If a staff member makes a complaint to their manager, then the manager should be prepared to hold that staff member accountable for what they are…See More
Jun 5
Catherine Gillespie posted a blog post

To Investigate or Mediate?

Sometimes managing staff can seem like a test of one's skill to be able to delicately walk on eggshells, particularly when one staff member starts making veiled complaints about another. No manager should dismiss or ignore such comments, avoid the conversation, or offer comments of consolation or agreement (either implicitly or explicitly). If a staff member makes a complaint to their manager, then the manager should be prepared to hold that staff member accountable for what they are…See More
Jun 4
A blog post by Catherine Gillespie was featured

Eddie McGuire and The Bystander

The recent comments made by Eddie McGuire while commentating on the coin toss by Cynthia Banham has had plenty of air time. I question the co-commentators who were laughing and agreeing with Eddie's comments. What is their role as the 'bystander'? We talk about the role of the witness in our bullying and harassment training, we coach staff to speak out and speak up. Mention the phrase: 'The standard you walk past is the standard you accept' and everyone nods in earnest agreement.Obviously the…See More
Apr 9
Catherine Gillespie posted a blog post

Eddie McGuire and The Bystander

The recent comments made by Eddie McGuire while commentating on the coin toss by Cynthia Banham has had plenty of air time. I question the co-commentators who were laughing and agreeing with Eddie's comments. What is their role as the 'bystander'? We talk about the role of the witness in our bullying and harassment training, we coach staff to speak out and speak up. Mention the phrase: 'The standard you walk past is the standard you accept' and everyone nods in earnest agreement.Obviously the…See More
Apr 8
A blog post by Catherine Gillespie was featured

Managing Narcissistic Behaviour in the Workplace

Staff demonstrating narcissistic behaviours can undermine a company’s culture and character. Our Advanced Conflict Resolution training sessions can be tailored to include discussions on narcissistic behaviour. Discussions about behaviours in a workplace that may be influenced by one or more personality trait disorders can only be general in nature. While the concept of ‘patterns of behaviour’ and typical types of behaviour can be discussed, specifically how the behaviour is revealed and…See More
Mar 19
Catherine Gillespie posted a blog post

Managing Narcissistic Behaviour in the Workplace

Staff demonstrating narcissistic behaviours can undermine a company’s culture and character. Our Advanced Conflict Resolution training sessions can be tailored to include discussions on narcissistic behaviour. Discussions about behaviours in a workplace that may be influenced by one or more personality trait disorders can only be general in nature. While the concept of ‘patterns of behaviour’ and typical types of behaviour can be discussed, specifically how the behaviour is revealed and…See More
Mar 18
A blog post by Catherine Gillespie was featured

Leadership And The Trickle Down Effect Of Culture On Your Organisation

What if the Board and Senior Management/Executives really knew what the culture of the organisation was like – not just globally but at individual team levels?What if the Board and Senior Management at Executive level and were acutely aware of exactly how the culture was impacting on the ability of staff to deliver on or fulfill their individual role in the business?What if the Board and Senior Management at Executive level were acutely aware of how ultimately the total sum of each employee’s…See More
Nov 6, 2018
Catherine Gillespie posted a blog post

Leadership And The Trickle Down Effect Of Culture On Your Organisation

What if the Board and Senior Management/Executives really knew what the culture of the organisation was like – not just globally but at individual team levels?What if the Board and Senior Management at Executive level and were acutely aware of exactly how the culture was impacting on the ability of staff to deliver on or fulfill their individual role in the business?What if the Board and Senior Management at Executive level were acutely aware of how ultimately the total sum of each employee’s…See More
Nov 6, 2018
A blog post by Catherine Gillespie was featured

When To Raise Your Voice

Why does someone raise their voice at other person/s in the workplace?Some staff will raise their voice in the workplace to express or release frustration or anger. The release of wrath onto another person/s would be a breach of the organisation’s Code of Conduct and should not be tolerated or condoned.There is a time to raise your voice in the workplace….only when the distance between the speaker and the receiver or the volume of background noise is such that one or more others, cannot…See More
Oct 17, 2018
Catherine Gillespie posted a blog post

When To Raise Your Voice

Why does someone raise their voice at other person/s in the workplace?Some staff will raise their voice in the workplace to express or release frustration or anger. The release of wrath onto another person/s would be a breach of the organisation’s Code of Conduct and should not be tolerated or condoned.There is a time to raise your voice in the workplace….only when the distance between the speaker and the receiver or the volume of background noise is such that one or more others, cannot…See More
Oct 16, 2018
A blog post by Catherine Gillespie was featured

FWC Findings And The Importance Of The Investigation

Minimising the risk of an unfair dismissal claim arising out of termination for serious misconduct.If a poorly conducted investigation leads to dismissal, the business could find itself in front of the Fair Work Commission (FWC) with an unfair dismissal claim to argue.The Fair Work Commission (FWC) will uphold an unfair dismissal claim (that meets jurisdictional qualifications) if the employment termination has been harsh, unjust or unreasonable.  A lack of natural justice, procedural fairness…See More
Oct 12, 2018
Catherine Gillespie posted a blog post

FWC Findings And The Importance Of The Investigation

Minimising the risk of an unfair dismissal claim arising out of termination for serious misconduct.If a poorly conducted investigation leads to dismissal, the business could find itself in front of the Fair Work Commission (FWC) with an unfair dismissal claim to argue.The Fair Work Commission (FWC) will uphold an unfair dismissal claim (that meets jurisdictional qualifications) if the employment termination has been harsh, unjust or unreasonable.  A lack of natural justice, procedural fairness…See More
Oct 12, 2018
2 blog posts by Catherine Gillespie were featured
Oct 3, 2018

Profile Information

Company website/blog
http://www.WorkplaceConflictResolution.com.au
Personal blog
http://www.workplaceconflictresolution.com.au/blog/
How many employees in your company?
1-49
What areas of HR are you particularly passionate about?
conflict resolution
mediation
grievance investigation
communication
leadership
bullying
What kind of networking are you open to?
Open networking

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Catherine Gillespie's Blog

Is It Time To Re-Frame The Language?

Posted on August 15, 2019 at 8:30 0 Comments

In an earlier post titled ‘Who Really is the Difficult Conversation For?' I discussed the four stages for ensuring a clear and factual communication exchange that is both productive and constructive. Such a conversation is not just about conveying information, it is also about using the exchange to build…

Continue

Collaborative Leadership and LOVE?

Posted on July 1, 2019 at 1:00 0 Comments

Collaborative Leadership and LOVE?

I was recently reading an article about the principles of ‘Collaborative Leadership’. The author suggested that “Principled Leadership’ required a leader to be clear about their own values as well as those of the organisation and be able to articulate them. The author then gave examples of the values that they believed embodied the concept of a true leader. These values were listed as:

Collaboration

Group…

Continue

To Investigate or Mediate?

Posted on June 4, 2019 at 12:00 0 Comments

Sometimes managing staff can seem like a test of one's skill to be able to delicately walk on eggshells, particularly when one staff member starts making veiled complaints about another.



No manager should dismiss or ignore such comments, avoid the conversation, or offer comments of consolation or agreement (either implicitly or explicitly).



If a staff member makes…

Continue

Eddie McGuire and The Bystander

Posted on April 8, 2019 at 16:21 0 Comments

The recent comments made by Eddie McGuire while commentating on the coin toss by Cynthia Banham has had plenty of air time. I question the co-commentators who were laughing and agreeing with Eddie's comments. What is their role as the 'bystander'? We talk about the role of the witness in our bullying and harassment training, we coach staff to speak out and speak up. Mention the phrase: 'The standard you walk past is the standard you accept' and everyone nods in…

Continue
 
 
 

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