One of the most common phrases I hear from L&D professionals is:
“We want to modernise and use more digital but our clients expect, and just ask for, training.”
So, how do you change their minds to be able do something else – something more effective – instead?
The short answer…Continue
‘Learning Needs’ are too often identified from afar. Whether it’s from our organisation’s leaders; department heads; line managers; or from others in HR. We’ve all been there:
“Hi L&D, our managers need to be better coaches, could you deliver us a course,…
L&D people speak about business alignment as a key strategic priority but how are we not aligned already? We work inside the organisation and work closely with its people – so what’s going wrong?
Misalignment occurs as soon as we translate ‘business needs’ into ‘learning needs’,…Continue
I don’t need to tell you that the retail landscape has changed dramatically in recent years.
Whilst online retailers, such as Amazon and ASOS, have been huge winners online, many traditional retailers have struggled to find their place in the modern world – and a large number of…Continue