In an age where agility and diversity are increasingly crucial to organisational success, accurate employee performance evaluations are vital.

Research suggests managers with fixed mindsets are less likely to acknowledge improved employee performance, while managers with growth mindsets are more likely to acknowledge employee improvement. The academic literature notes the differing performance evaluations may be due to those with fixed mindsets being anchored by their first…

I don’t need to tell you that the retail landscape has changed dramatically in recent years.

Whilst online retailers, such as Amazon and ASOS, have been huge winners online, many traditional retailers have struggled to find their place in the modern world – and a large number of…

Regardless of what state we reside in, an employer has a duty of care to provide and maintain a safe workplace for all its employees. However, unfortunately despite all efforts, incidents and injuries still occur in the workplace. When an employee becomes ill or injured because of their work, and has incapacity for work, the employer has an obligation to ensure that they are cared for; has every opportunity to recover and return to work. Let’s explore this in more detail for…

In yet another decision resulting from a tragic workplace safety incident, an employer has been fined $375,000 after one of its workers was fatally crushed by a turf harvester being driven by a co-worker.

In SafeWork NSW v Turfco Australia Pty Ltd [2018] NSWDC 191, the Court heard that, at the time of the incident, Turfco had in place a ‘hop-off’ system used by its workers that was contrary to its own operator’s manual.

Turfco is engaged in the growing, harvesting and…

In SafeWork NSW v Li [2018] NSWDC 189 the NSW District Court convicted a person conducting a business or undertaking (PCBU) of failing to comply with a health and safety duty after a worker died following a fall from a ladder as a result of a poor system of work.

Mr Li, who traded as Apple Electronic Security, operated a business that involved installing security systems. In June 2016, Mr Li was engaged by a smash repair business to install seven security…

Down-sizing, upgrading, outgrowing and restructuring – change in the life-cycle of a business is inevitable and changes in size and operational needs often demand a relocation.

Relocating a business is a huge logistical challenge in itself and as a result, it’s not uncommon for the employment and HR aspects of a relocation to become secondary considerations.

In this two-part blog, we outline some of those key considerations and touch on a few issues that HR, managers and…

Today, as part of our leadership series, we’re sitting down with David Ryan, managing director of City West Water, a government owned retail water company, to hear his thoughts on leadership and running a large organisation.

The background is that People Leaders ran a six-month leadership programme for David’s team at City West Water in Melbourne. Based on the feedback and the shift in behaviour we've seen, it’s been very successful. David explains:

“Leadership is a journey of…

One of the most challenging and important tasks undertaken by a workplace investigator is the analysis of the evidence that has been gathered during the course of the investigation. 

Key questions to consider include: What evidence should be contained in the investigation report? How do I analyse what I have gathered? How does this connect with the findings I make in the investigation report? …

One of the fundamental principles of the employment relationship is the work-wages bargain – an employer pays an employee wages in exchange for work performed. The work-wages bargain assumes that employees are ready, willing and able to perform the work requested of them by the employer. This assumption is challenged when an employee is unable to perform the required work because of some limitation such as the loss (or suspension) of an essential qualification such as a driver’s…

In Urso v QF Cabin Crew Australia Pty Limited T/A QCCA [2018] FWC 4436 the Fair Work Commission (FWC) considered whether a flight attendant was unfairly dismissed after he failed to attend for work following a night out in New York.

The flight attendant was scheduled to operate a seven-day flight pattern of Brisbane-Los Angeles-New York-Los Angeles-Brisbane.

After arriving in New York, the flight attendant visited a bar with another employee. The…

The recent decision by one of the National Rugby League’s (NRL’s) leading referees to retire at the end of the 2018 season has (again) prompted discussion about the obligations of employers when managing mental health in the workplace.

For some time now, Matt Cecchin has bravely spoken publicly about the extreme pressures of his job and their effect on his mental health. To summarise, in 2017, Cecchin revealed that he had almost feigned an injury because he felt too…

By digitising routine administrative tasks , HR professionals have the freedom to focus on adding significant value to the business.

Think of a typical day in the life of a modern HR professional.

 An inbox full of “urgent” emails demands…

We live in an interesting era where despite the advancement of globalisation and technology, we still come across or hear from bigots daily; including some of our politicians to the everyday people. We all know how dangerous this can be to our society as it divides the community. What about in the workplace? If our workplaces were operating with that sort mentality, no doubt there will be a lot of conflict amongst employees, let alone the discrimination cases going through the roof for…

It has become ever harder to attract, engage, and retain top talent. This is a top priority for executives and most companies/organizations place this responsibility on HR professionals and departments because of their central roles in the hiring process.…

The traditional hiring process leaves a lot up to chance. You might sift through a stack of resumes trying to narrow down the people with the right experience and qualifications. You’ll then perform a round of interviews to gauge which candidate sounds and acts right for the role.

You might ask yourself, “does this person have the right skills to perform the job?.. the right credentials?.. enough experience?.. will…

Occasional conflicts and disputes are a fact of life in all workplaces. One of the best ways to defuse difficult situations, resolve office concerns and keep your staff happy is mediation. But even though this is a potentially very effective device in the employer's toolkit, workplace mediations can go wrong.

Let's take a look at the process of mediation, and some of the issues which might…

It’s no brainer that when an employee engages in serious misconduct and they get caught, their employment will be terminated without giving it too much thought. One would think that the process should be relatively straightforward when compared to other types of dismissals, but why is it that employers still end up trying to battle an unfair dismissal or a general protection claim? That’s because most of the time, the correct process is not followed!…

Small businesses have a litany of rules, regulations and red tape they are required to comply with, including registration and tax compliance, employee minimum entitlements, fair trading, work health and safety and privacy obligations.

Small businesses are also subject to anti-discrimination legislation which prohibits direct and indirect discrimination on the basis of a protected attribute. Australia’s federal anti-discrimination legislation prevents discrimination on the basis…

The ACT Court of Appeal has dismissed an appeal by Coles Supermarkets and confirmed an earlier decision in which a Coles employee was awarded more than $1 million in damages after she injured her right hip in a fall after stepping sideways down from a safety step (Coles Supermarkets Australia Pty Ltd v Harris [2018] ACTCA 25).

The employee claimed that she was not trained in the proper use of the safety step and was not told by Coles that she should step backwards down from…

A small business employer’s “disgraceful and grossly unfair” dismissal process has cost it over $10,000 in compensation, despite the Fair Work Commission (FWC) finding the dismissed employee had used language “so grossly vulgar” that it would have been sufficient grounds for his summary dismissal.

In Trialonas v Steric Solutions Pty Ltd [2018] FWC 3996, the FWC was required to consider the summary dismissal of a yard hand who had been employed with Steric…