May 2017 Blog Posts (64)

Here’s how you get employees to take ownership over their work (part II)

Last week I wrote about getting employees to take ownership in the workplace and defined the difference between accountability,…


Added by Brennan McEachran on May 31, 2017 at 20:30 — No Comments

Smartphones, Meeting Etiquette and Workplace Conflict

We have all seen signs in stores and at service counters alerting customers they will not be served if they are talking on their mobile phone. We all know there is an etiquette associated with the use of mobile phones, but did you know the use of these devices could also be causing conflict in the workplace and potentially harming your career?

I have conducted a number of mediations in which discussion has moved to…


Added by Catherine Gillespie on May 31, 2017 at 11:47 — 1 Comment

Collaboration and Influencing Using the SCARF Model

When we are young, we learn things like manners, social cues and social values and incorporate them into our daily actions to the point that we don’t even think about them. How useful would it be to have a collaboration and influencing framework, a tool to improve your social awareness to the point…


Added by Jan Terkelsen on May 30, 2017 at 11:24 — No Comments

Proofreading And Editing Tips To Help You Get That HR Job

Are you getting sick of the job hunting process? Feel like your applications are getting you nowhere? Then it may be your writing skills that need some tweaking. Proofreading and editing is vital when you write a resume, but many job seekers just don't do it. Here's some tips to make it easier and quicker to polish up your writing.…


Added by Mary Walton on May 29, 2017 at 22:08 — No Comments

How to engage your remote work force

Operational worksites have undergone dramatic change in the last 25 years, creating teams of strangers working around the clock with only fleeting encounters with their colleagues. Where progress has created new opportunities for productivity and efficiency, the age old challenge of engaging a team has become more important than ever.

Many managers with remote work forces are often wishing their teams the best for the working day ahead as they walk out the door, or talking about a…


Added by Dan Jones on May 29, 2017 at 14:30 — No Comments

How will Abolishment of Visa 457 Affect HR

The abolishment of the Visa 457 program earlier this year is definitely the biggest political decision that will have impact on Australian HR in a long time. In case you haven't heard, Prime Minister Turnbull announced the abolishment of the program in April, replacing it with the Temporary Skill Shortage visa. It goes without saying that the decision caused uproar from both…


Added by Emma Lawson on May 26, 2017 at 22:32 — No Comments

Why more employees are filing General Protections claims

Over the last six months we have seen a significant rise in General Protections claims made against employers, with business owners and managers needing to defend themselves and their company against claims of sham arrangements, adverse action and discrimination. Many of these claims are being made even while employees are involved in a show cause or performance management process.

To help you protect your employment brand and mitigate risk and liability, here is what you need to know…


Added by Jonathan Mamaril on May 25, 2017 at 21:02 — No Comments

Why employee development is your greatest advantage in a changing business environment

With increased competition, accelerated change and more immediate demands from customers, you need a highly engaged team at the top of their game. By taking the time to develop your staff and carve out career pathways you build a stronger, smarter, more loyal organisation that is better equipped to handle the tasks, challenges and changes ahead.

Still not convinced that employee development is a worthwhile investment in your business right now? Here are four reasons developing your…


Added by Mark Brand on May 25, 2017 at 20:52 — No Comments

Top 3 tips for introverted people leaders

If you’re an introverted manager, chances are that you will occasionally find your preference for introversion is challenged by your role as a people leader. That’s not to say that introverts don’t make good managers or leaders. It just means that sometimes there’s a need to take on extroverted behaviour in order to be effective.

To clarify. That doesn’t mean you have to ‘be’ an extrovert, just that it helps to take on extroverted behaviours.



Added by Jan Terkelsen on May 25, 2017 at 16:35 — No Comments

Once upon a trolley – The cautionary tale of trolley collectors and supermarket supply chains

The plight of trolley collectors has been a focus of the Fair Work Ombudsman (FWO) for many years, and the Australian Industrial Relations Commission before that.

In 2011, the FWO shifted its focus to the end users of the trolley collecting supply chain – big supermarkets. The FWO raised its supply chain concerns with Coles noting that Coles’…


Added by Shane Koelmeyer on May 25, 2017 at 15:47 — No Comments

Think before you click: Email and IT policies

The internet and email are essential tools for most businesses. Email makes correspondence and transactions simple and efficient, but it is also easy to send the wrong email to the wrong recipient!

Employer provided IT, internet and email services are prone to abuse and misuse by employees, sometimes deliberately and other times not. To guard against…


Added by Shane Koelmeyer on May 25, 2017 at 15:45 — No Comments

Witness for the prosecution: Prosecutions under the WHS Act

In our last instalment of our three part blog series we will focus on the most extreme form of enforcement under the Model Work Health and Safety Act, prosecutions.  

Prosecutions can only be brought by certain parties as set out under section 230 of the Model Work Health and Safety Act (Model WHS Act).  If the Court finds that obligations…


Added by Shane Koelmeyer on May 25, 2017 at 13:01 — No Comments

The Undertaker: Enforceable Undertakings under the WHS Act

In part one of our three part series we discussed improvement and prohibition notices under the Model Work Health and Safety Act.  In this second part we will focus on enforceable (or WHS) undertakings. 

An enforceable undertaking is an agreement between an organisation and…


Added by Shane Koelmeyer on May 25, 2017 at 12:28 — No Comments

Non compliance with industrial laws just got 15% more expensive

The value of the Federal Penalty Unit is set to increase by approximately 15% from 1 July 2017.

In an employment context, this means that employers can be fined up to $63,000 per breach of the Fair Work Act, whilst individuals (such as directors, managers and others found to be “accessories”) can be personally fined up to $12,600 per breach.

Last financial year the Fair Work Ombudsman ran extensive audit campaigns in a number of industries. Of the businesses audited,…


Added by Kristin Ramsey on May 25, 2017 at 12:14 — No Comments

The Do's and Don'ts of Inductions

I recently wrote about the importance of treating your candidates as customers, however now that a candidate has been offered a role it's critical to ensure that you get their induction into your business spot on.  How do you ensure that when your new team member arrives for their first day you get it right?

This is a make or break it day and it is critical to a successful start into your business.  If you do not get your recruitment and induction right, you might find yourself with a…


Added by Dan Jones on May 25, 2017 at 9:30 — No Comments

Here’s how you get employees to take ownership over their work (part I)

There's a strong link between employees who take ownership, having a culture of accountability, and having a high trust workplace in high-performance workplaces. These elements must be embedded into the value and culture of a company in order to see the benefits.

This is post one of a three-piece series on building a culture of ownership, accountability, and trust in the workplace.…


Added by Brennan McEachran on May 24, 2017 at 20:30 — No Comments

Guidelines for Conducting In-House Workplace Mediations

Just as a meeting agenda keeps a meeting on track, a mediation meeting framework ensures that all important steps are covered and important discussion items are raised and addressed. This framework can provide structure and confidence for a less experienced mediator.

One of the most important tips I can offer you is not to rush the workplace mediation meeting. It is a common error to rush the meeting and this…


Added by Catherine Gillespie on May 24, 2017 at 10:54 — No Comments

Why it’s OK to play the fool on the hill

I’ve always loved the Beatles. As I explored in ‘Bringing out the greatness in others’ the variety of their music was extraordinary. For me, it’s their quirky songs that stand out; none more so than ‘The Fool on the Hill’ – a song about a scarecrow.

Day after…


Added by Mark Hodgson on May 24, 2017 at 9:00 — No Comments

The HR Practice which can Super-Boost Productivity

While corporate uniforms can serve to create a polished and unified look for a brand, this is not their only benefit. Uniforms and dress codes are also one of our top tips for increasing productivity within the workplace. So, how can matching polos or coordinated blazers change corporate culture?


Research shows that what an individual is wearing, dictates their thought patterns and mood. When an employee dresses in uniform, subtle social and…


Added by Fiona Anchal on May 23, 2017 at 16:23 — No Comments

Help Your Team GROW With This Framework For Conversations

As a manager or people leader, you have several conversations with team members each day. These will often have a coaching or advisory element to them. Some may even be about performance management. And some conversations may in the form of emails or written…


Added by Jan Terkelsen on May 23, 2017 at 11:45 — No Comments

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