May 2019 Blog Posts (28)

Which metrics to track when it comes to employee engagement

[This blog originally appeared on Perkbox, the world's fastest growing employee happiness platform]

Rather than asking employees "are you happy", HR and People and Culture should be looking into a number of other factors without needing to confront employees at all.

If your employees are unengaged, they won't…


Added by Kayla Medica on May 30, 2019 at 12:37 — No Comments

How to successfully transition your ageing workforce into retirement

Retirement can be one of the most anticipated and life-changing life events in a person’s life. But while many people look forward to retirement at different times in their life, when the time comes it can impact them in ways they never considered. With usually fifty plus years in employment, the thought of suddenly not working can be fraught with many concerns.

Thankfully, as an employer, there are proactive ways you can help employees approaching this stage in their lives and ensure…


Added by Mark Brand on May 30, 2019 at 10:17 — No Comments

Case Study: How GENPACT Got More Out of Its Recruitment Marketing

Genpact has always prided itself on innovation. When the company spun off from General Electric in 2005, they were determined to spread the gospel of lean management across the globe, providing data-driven professional services help to a diverse array of businesses spread across the globe. Since then, they’ve only gotten more cutting-edge, incorporating AI and advanced analytics into their offerings as they've helped businesses to completely reimagine their established…


Added by Damian Samoila on May 29, 2019 at 18:21 — No Comments

How to Deal with an Uncooperative Respondent

When conducting investigations in the workplace, senior staff and human resource managers often have to deal with uncooperative respondents. 

Understandably, this can significantly hamper the progress of the investigation. 


There are many ways in which the smooth running of an investigation can be negatively affected…


Added by Vince Scopelliti on May 29, 2019 at 11:12 — No Comments

False Allegations – Further Trend Of “Upward” Bullying

We have been contacted by several clients in recent months wherein executives, directors, business owners and HR managers attempting to performance manage an employee over a medium to long period of time have had false allegations of bullying directed towards them. Linking such “bullying” action with mental health issues or using it as an angle for a General protections claim, something we have covered in a previous article “The Rise Of Upward Bullying: How Employers Can Protect Themselves From… Continue

Added by Jonathan Mamaril on May 28, 2019 at 16:51 — No Comments

Whistleblower Laws Come Into Effect On 1 July 2019 – Are You Ready?

Does your business have more than 100 employees?


Is your revenue in excess of $50 million?


Do you have gross assets worth more than $25 million?

If so, a potentially dangerous regulation is coming on 1 July 2019. They are the new whistleblower laws.

The new whistleblower laws are a commonwealth amendment (Treasury Laws Amendment [Enhancing Whistleblower Protections] Act 2019). These new laws are designed to expand whistleblower protection and…


Added by Jonathan Mamaril on May 28, 2019 at 16:30 — No Comments

What is SWP and how can it help the business

Strategic Workforce Planning (SWP) is the most misused and least understood business phrases out there. Ask five different people what SWP is to them and you will end up with seven different answers. Responses may range from rostering, project management, and recruitment pipelining to financial headcount forecasting.

SWP does provide input into each of those elements, but it is so much more. At the heart of SWP is the translation of business strategy into workforce implications, in a…


Added by Alicia Roach on May 28, 2019 at 15:00 — No Comments

When a Resignation Turns into Unfair (Constructive) Dismissal

One of your employees has resigned and now they’re accusing you of unfair dismissal! Why?

When your employee resigns, beware. There may be reasons behind their resignation that you are not aware of and a claim for ‘constructive dismissal’ may be on the horizon. 

Generally, constructive dismissal occurs when the employer ignores or violates the contract of employment, creating an environment that the employee reasonably finds intolerable or untenable.



Added by Natalie Thomasen on May 27, 2019 at 13:00 — No Comments

When and How to Hire an Attorney for Your Business

Having your own business doesn’t mean you can and should everything on your own. There are some aspects of your business that you simply can’t handle yourself and are better to be done by an expert. For this reason, you should know the right time to hire an attorney and the right ways to find a reliable one.


When you need an…


Added by Mike Parsons on May 24, 2019 at 22:58 — No Comments

How to improve heart health by starting in the office

Australian’s have some of the worst heart health statistics in the world. According to the most recent released data by AIHW, heart disease is the leading cause of death in Australia. It has also been reported as many as 30,000 sudden cardiac arrests take place in Australia each year.

Cardiac arrest often has no warnings, and can strike at any time. It is the abrupt loss of heart function and if appropriate steps aren’t taken immediately, it can be fatal.

As we spend an average…


Added by Belinda Lyone on May 24, 2019 at 16:00 — No Comments

How and Why to Invest in your Employees

Good, quality employees are hard to find. They are even harder to lose. All business owners realize sooner or later that employee turnover can cost not only money but also time and effort. It is hard for a modern business to differentiate itself from the competition in terms of what it is offering to its employees. It…


Added by Daniel Brown on May 22, 2019 at 23:57 — No Comments

Can Employers Investigate if Complainants Ask Them Not To?

One of the more difficult aspects of managing an employment relationship is appropriately dealing with complaints, both from the perspective of the complainant and the accused. This is made even more complicated when a reluctant complainant brings something to the attention of Human Resources or management, then does not want it investigated. 

We examine why a complainant might not want to take an issue further, and…


Added by Vince Scopelliti on May 22, 2019 at 17:23 — No Comments

5 Tips for Making Your ATS a Recruitment Marketing Machine

As a recruiter, your applicant tracking system (ATS) is one of your most important tools. Without one, it would be exponentially more difficult and time consuming to track all of the applications that are coming in, pull critical information from those applications, and find the right applicant info for…


Added by Damian Samoila on May 21, 2019 at 22:12 — No Comments

How To Encourage a Stress-free Environment At The Office

When being a business owner or a manager, your job is not only to take care of the financial aspects of the organisation. One of the main things you will deal with is employee stress, which occurs for many different reasons. Here are a couple of ways to encourage a stress-free environment at the office.

Take work-life balance into consideration

You need to take into…


Added by Emma Williams on May 21, 2019 at 20:00 — No Comments

Take It Back: Employer ordered to withdraw unreasonable safety warning

A recent decision of the Fair Work Commission (FWC) has reminded employers of the importance of taking a measured and consistent approach to enforcing workplace policies and procedures – particularly those relating to work health and safety.

In Cordowiner v Ashton Coal Operations Pty Ltd [2019] FWC 2525, the FWC ordered an employer to withdraw a formal warning that it had issued to an employee following a safety breach, because its supervisors had condoned the conduct to the…


Added by Shane Koelmeyer on May 20, 2019 at 9:34 — No Comments

The Clash: The FWC on employee disputes and workplace bullying

When employees clash it can sometimes result in claims that one or both are bullying the other. When emotions are running high and differences are unable to be resolved, employees often turn to the anti-bullying jurisdiction of the Fair Work Commission (FWC).

Under the Fair Work Act 2009 (Cth) (FW Act), the FWC can hear a bullying claim and make any orders it considers necessary (other than orders involving monetary compensation) to stop bullying from continuing. Before…


Added by Shane Koelmeyer on May 20, 2019 at 9:27 — No Comments

Pay Attention: Director ordered to undertake training following due diligence failure

The model Work Health and Safety Act (Model Act) imposes a duty on officers to exercise due diligence to ensure that the person conducting a business or undertaking (PCBU) complies with safety duties.

In SafeWork NSW v Macquarie Milling Co Pty Limited; SafeWork NSW v Samuels [2019] NSWDC 111, a company and its sole director pleaded guilty to, and were convicted of, failing to comply with their duties to a worker, including a failing on the part of the director to…


Added by Shane Koelmeyer on May 20, 2019 at 9:00 — No Comments

Beginners Guide to Online Business Startup

Considering running an online business startup is not as simple as people believe. Just like any business, even the one online requires dedication and time in order to be a successful venture. There are certain steps to follow to develop your online business and this beginners guide will help you right from the start.

1.    Manage your own…


Added by Mike Parsons on May 19, 2019 at 0:36 — No Comments

Acoustic Comfort at The Office to Make Employees Feel Comfortable

Noise in the workplace is one of the most efficient productivity killers there is. Not only that but it’s also one of the easiest ways to cause misinterpretations around the place. Moreover, a scenario in which it’s difficult to hear is usually not the one where people feel comfortable talking. Just think about it, is a nightclub a perfect place for a conversation? Of course not. Even though this comparison might not be that fair, you still get the point. As…


Added by Emily Wilson on May 15, 2019 at 23:00 — No Comments

Workplace Bullying: Observations from Our Investigators

Like schoolyard bullying, workplace bullying is far from a new phenomenon. When people who may not have much in common outside work are thrust together on a daily basis, there are bound to be disputes, friction and potentially even outright hostility. 

Of course, any serious matters need to be dealt with by conducting a thorough workplace investigation. Recently, our investigators have noticed a number of trends in…


Added by Vince Scopelliti on May 15, 2019 at 11:09 — No Comments

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