All Blog Posts (3,246)

Emotional Agility

Susan David, psychologist and author of the book ‘Emotional Agility’ states that organisations need to get comfortable with uncomfortable emotions in order to provide a psychologically safe workplace in which staff feel safe to bare their emotional truth. She believes that when leaders are comfortable with uncomfortable emotions, they are better equipped to listen to staff and explore the real drivers of the…

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Added by Catherine Gillespie on December 13, 2019 at 10:00 — No Comments

Managing Risks in Workplace Investigations

MANAGING RISKS IN WORKPLACE INVESTIGATIONS?

By its very nature, a workplace investigation involves sensitive and contentious information.

When a workplace investigation is required, whether this is outsourced to an external investigator or conducted in-house, it is necessary to be aware of the risks which could eventuate.

WHAT ARE THE KEY…

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Added by Vince Scopelliti on December 11, 2019 at 15:00 — No Comments

A Guide To Team Agreements For High-Performing Teams – What They Are And How To Use Them

We’ve been having a lot of discussions lately with teams about team agreements and there seem to be two key issues for managers.

The first is that while each individual team member is clear about what they do, they’re not necessarily clear on how their role fits in with other team members or stakeholders. The second is the behaviours of each team member and how that affects their overall performance.

We…

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Added by Jan Terkelsen on December 10, 2019 at 15:13 — No Comments

Dealing with Difficult Respondents in Workplace Investigations

Workplace Investigations Difficult Respondents – What can or should you do? – Remain calm and professional,  do not engage in arguments and stick to your interview plan/process.

At times during a workplace investigation, you may have to deal with difficult respondents. This can occur in a number of ways:

  1. The respondent refuses/declines to attend an interview to discuss complaints/allegations made against them.
  2. The respondent refuses/declines to answer questions…
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Added by Phil O'Brien on December 6, 2019 at 10:00 — No Comments

Workplace Investigation Questions

Workplace Investigation Questions and the question of what and how to ask questions during an interview.

The interview is typically a means to gather evidence, to clarify points made in a complaint, to find out what people saw, heard or experienced and also an opportunity for the person who is the subject of the complaint to provide their side of the story.

There are two key elements to the actual interview that are of paramount importance – asking questions and listening to…

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Added by Phil O'Brien on December 5, 2019 at 15:02 — No Comments

Complaint Ownership in Workplace Investigations

Workplace Investigations Complaint Ownership

Workplace Investigations Complaint Ownership – What if the employee does not want an investigation into their complaint?

In some circumstances, an employee may raise a workplace issue with their employer or make an “informal” complaint but does not wish for any formal action to be taken. What are the options for the employer, Manager or HR professional?

While it is…

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Added by Phil O'Brien on December 5, 2019 at 14:00 — No Comments

Rules of Evidence in Workplace Investigations

Although workplace investigations are not expected to be conducted in the same way as a police investigation, it is essential to keep in mind the principles of evidence which might apply. This is particularly important against a backdrop where many workplace investigations end up in the Fair Work Commission or otherwise in a contentious, litigated setting.

We examine the rules of evidence which should be followed to…

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Added by Vince Scopelliti on December 5, 2019 at 8:22 — No Comments

Mental Health at Work



Work-life Balance

It’s a message that we’re continually hearing companies sing on about as part of their employer branding, which makes sense as research does…

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Added by Sara Kaplan on December 3, 2019 at 10:30 — No Comments

The Question I Wasn’t Expecting: Technology and Company Culture



Sitting on the panel at a recent Hubspot event, I was posed a question that made me stop and think.

“How will…

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Added by Sara Kaplan on December 3, 2019 at 10:30 — No Comments

What responsibility do employers have to educate us about the risk of negative stress at work?

Stress, anxiety and burnout have all been big headlines in our industry in 2019, one of the big stories being the World Health Organisation (WHO) officially recognising burnout as an occupational phenomenon.

There is another part to the WHO story that will be made clearer in 2020, which is the fact…

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Added by Nicola Swankie on November 28, 2019 at 12:18 — No Comments

The Hiring Bias No One Talks About

Non-For-Profit Organisations are organisations that are operating for their purposes, and not for the profit or gain of individual members. They are usually either Charities, or bodies that are providing services to the community. Examples…

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Added by Sara Kaplan on November 28, 2019 at 11:00 — No Comments

Can trust be regrown or is broken trust a barren landscape?

Can trust be regrown or is broken trust a barren landscape?

Recently I have had a number of Facilitated Discussions where I heard the phrase They’ve broken my trust. I won't trust them again, once trust is broken it’s gone!!!”. In…

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Added by Tony Fell on November 28, 2019 at 6:00 — No Comments

Responding to Bad Behaviour at the Christmas Party

It's no secret that both the good and the bad can be on display at the annual work Christmas party. While smiles and good cheer can and should be the main features at an end-of-year bash, some unfortunate behaviour can also arise. 

Alcohol abuse, sexual harassment and aggressive behaviour are just some of the less savoury possibilities. But despite the instinct to punish personnel who wander astray, it is…

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Added by Vince Scopelliti on November 27, 2019 at 11:55 — No Comments

Can Tech Make us Better Humans?

We were delighted to be invited to this year’s CEBIT Australia - the three-day conference that brings together tech and business with legendary keynote speakers, cutting edge exhibitors and thousands of industry insiders. We spoke on a panel moderated by Susie Bayes at The Guardian about how Tech can Make us Better Humans. …

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Added by Sara Kaplan on November 27, 2019 at 11:00 — No Comments

No Escaping Artificial Intelligence

There seems to be a lot of uncertainty whether future jobs will be replaced by robots or not? So, what does this mean for our workers and the workplace in general? Is Artificial Intelligence a threat to jobs or is it something that will make life easier for workers and the general business? Should our workers worry about the future of their jobs or should they embrace these technologies?…

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Added by Emir Montazer (CAHRI) on November 27, 2019 at 7:47 — No Comments

Five team building benefits of the coaching leadership style

The benefits of coaching have long been proven in sports, but is there a place for it in leadership too? The answer is a definite YES!

If you want to encourage learning in your organisation, accelerate self-development in individuals, drive collaboration in your team and create a positive culture where employees are loyal and self-motivated, it might be time to change to the coaching leadership style.

Not sure if it is for you? Here are five team building benefits that coaching…

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Added by Mark Brand on November 26, 2019 at 22:10 — No Comments

Dealing with Pornography in the Workplace

Unsurprisingly, the access to pornography can be extremely problematic in the workplace. Not only does the access to pornography at work open up a minefield of possible harassment and other sexually motivated complaints, it contributes significantly to presenteeism (where staff are physically present but not concentrating on their jobs).

Indeed, according to a report in the Financial Times, 45% of daily viewers of popular pornography compilation site Pornhub,…

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Added by Vince Scopelliti on November 25, 2019 at 11:44 — No Comments

At the risk of being a Grinch...

2019 is racing to the end like a rocket-propelled sleigh. Your team have worked hard all year and you plan to reward them with an office end-of-year/Christmas party, with all the trimmings.

You worry though about what might happen if things get out of hand and it is natural to be cautious. I don't want to be all boohoo about this time…

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Added by Jason Clark on November 22, 2019 at 17:00 — No Comments

The art of investigation when it comes to hooking up on a work trip

Is hooking up on Tinder whilst on a work trip a problem? Well, it depends. It depends on what happens and for whom it might be a problem.

The act itself may be a problem for someone you are already in a contractual agreement with, like your wife or husband, but does your boss really care?

Like most, I am incredibly curious about the two headline cases of workers compensation vs sexual encounters on a work trip.

The French case

In the 2013 French case where a…

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Added by Harriet Witchell on November 22, 2019 at 10:00 — No Comments

How to Support an Employee Going Through a Divorce

Not all marriages are destined to last. This is nothing out of the ordinary, as people change as they grow old and decide that their spouse is no longer the right man or woman for them.

But there's no such thing as easing…

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Added by Emma Williams on November 20, 2019 at 18:00 — No Comments

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