November 2013 Blog Posts (38)

Management Liability Insurance - What's the real issue?

Management Liability is a combined insurance product developed as a cost effective solution for unlisted companies to purchase a number of covers in addition to the standard Directors & Officers Liability cover.  Management Liability generally covers:

  • Directors & Officers Liability

  • Fidelity cover…


Added by Leisa Messer on November 29, 2013 at 17:15 — No Comments

Your Feel Good Friday from Balance at Work

Performing random acts of kindness like this is not only a proven way to elevate your own happiness level, but it can also inspire a chain reaction like the one that happened here. All the more reason to try out your own random act of kindness today,…


Added by Susan Rochester on November 29, 2013 at 9:19 — No Comments

Prioritising Practice and Practicing Priorities

It is easy to assume that people who have achieved great expertise and success must have ‘natural talent’.  But while it is not always mentioned, when you look into it, they have all put in their hours of practice.  Many many hours of practice.  How much practice time are you giving your people?  How much time are you dedicating to your own practice?  What impact is…


Added by David Klaasen on November 28, 2013 at 20:10 — 2 Comments

The Power of Competitive Analytics

Being surprised is rarely a good thing in business.  One of the reasons Big Data has quickly become the darling of business is because its insights help diminish the likelihood of surprises. The game-changing nature of Big Data analysis is that it enables businesses to leverage what they’ve learned about themselves to develop more accurate models and forecasts and to then monitor their performance in a near-real-time mode.

One of my passions is to help HR professionals see how they…


Added by David Bernstein on November 27, 2013 at 4:47 — No Comments

Why would a former employee return to your organisation?

Have you or someone else you know ever returned to a former employer? Engaged Talent Communities, the corporate alumni community management specialists are embarking on another research project. In May of this year we released our research to the market highlighting the benefits that organisations achieved by remaining engaged with former employees. Our latest research project is focusing on understanding why and how a person has gone about returning to a former place of employment. We…


Added by Geraldine Ellis-Maguire on November 26, 2013 at 16:49 — No Comments

Why You Should ROAR Like Katy Perry - Should You Be A LION on LinkedIn?

I first heard this term six years ago at networking event. I could kick myself now for not really understanding the power it holds and engaging with it to an enormous advantage.

Firstly, what is a LION? It stands for LinkedIn Open Networker, and means you are open to accepting connections or invites from any one.

Why do HR people need to build their HR…


Added by Anne-Marie Orrock on November 26, 2013 at 7:30 — No Comments

New Bullying Jurisdiction - What Does This Mean for You? Listen to Webinar!

The Fair Work Commission’s (FWC) new bullying jurisdiction will commence on 1 January 2014.

How will it work?

  • Employees will be able to apply to the FWC for “Stop Bullying” orders.
  • The FWC must take steps to deal with the application within 14 days of lodgment.
  • Employers must ensure that they are prepared to respond very promptly to applications brought by employees.
  • Estimates are that up to 3500 bullying applications are expected in…

Added by Ben Thompson on November 25, 2013 at 10:00 — No Comments

The Magic of Mentoring

Have you ever received a gift that changed your life? I have. On Christmas day 1968 when my grandparents gave me an Adams Magic Set. On that day I ripped open the large, mysterious package and began practising a craft that has changed how I see the world, created great joy, helped change lives, and produced income. Chances are I would never have been blessed by that gift if it weren’t for the magic of mentoring.

Many children, between the age of 7 and 12 are given a magic set. Most…


Added by Andrew Bennett on November 22, 2013 at 11:30 — No Comments

Your Feel Good Friday from Balance at Work

We all have days like this ... we all have problems like this! Lucky, aren't we!  …


Added by Susan Rochester on November 22, 2013 at 10:51 — No Comments

How to have an effective one-on-one meeting with a sales consultant

For the uninitiated, a one-on-one occurs, most commonly, when a consultant meets with their direct manager to have a 'closed door' discussion about the progress being made against agreed targets. 

The most common foundation for these discussions is the KPI Report (or Activity Report). This report details what key activities have been completed in the most recent reporting period (typically a week) and what activities are scheduled for the current or next period. A discussion of…


Added by ross clennett on November 22, 2013 at 8:36 — No Comments

Are you making your people feel disgusted?

Actions speak louder than words.  Many businesses have a set of values but they are often seen as irrelevant and even a source of disgust by staff.  This is because they don’t see the connection between the stated Values and behaviour of senior management.  For example; I know of one business where ‘Professionalism’ and ‘Respect’ were Values that the MD wanted people to live up to and yet he would sometimes demand that certain staff were to be ‘got rid of’ because he didn’t like them or felt…


Added by David Klaasen on November 21, 2013 at 18:30 — No Comments

Fail-safe rapid innovation techniques

When time is short, but your looking for some rapid innovation, use one of the following fail-safe innovation techniques.


  •  Spot an interesting invention, business or process outside of your world
  •  Identify & record the attributes (the components that make is good)
  •  Force yourself to incorporate these attributes on a process or project you have


  • Find a…

Added by nils vesk on November 21, 2013 at 7:30 — No Comments

Are You A Workplace Bully or Victim?

Some adults went throughout their young lives being in fear of going to school. They were not intimidated by the pressures of the teachers or the abundance of work, they were in fear of the school bullies. They are so eager to get out into the workplace and begin their normal lives as adults. Years later in their career, they are overcome by the same feelings of anxiety and fear that they felt when they were in grammar school.  Then their worst fears are confirmed, the bullies are not just…


Added by Gloria Lewis on November 21, 2013 at 4:32 — No Comments

Strong Organisational Culture: Organisations Are Like Sports Teams!

A strong organisational culture is said to exist when staff identify strongly with their organisation. Where a strong culture exists, people respond to situations and conduct business in a consistent and coherent manner owing to their alignment to the organisation’s values. It has been consistently found that a strong culture is a predictor of organisational success, with corporate culture having been found to be a strong predictor of financial performance. So why is it often so difficult to…


Added by Trish Cloete on November 20, 2013 at 22:29 — 1 Comment

Do performance reviews increase performance?

Although it is difficult to measure definitively, knowing whether performance reviews increase, decrease, or make no appreciable difference to performance is important.

It is important because we spend a lot…


Added by Dr Tim Baker on November 18, 2013 at 19:46 — No Comments

Your Feel Good Friday from Balance at Work

I'm sure everyone is well aware of last month's bushfires, and…


Added by Susan Rochester on November 15, 2013 at 14:35 — No Comments

The need for sound decisions – Unfair dismissal and mental illness

A recent decision of the FWC found that a public health organisation had unfairly dismissed an audio-typist based on his mental illness. The case highlights the need for employers to make informed decisions based on rational evidence when dealing with employees who may be affected by a mental illness.

The Facts

The employer…


Added by Fay Calderone on November 15, 2013 at 9:05 — No Comments

Are your relationships ‘On Purpose’?

Every relationship has a purpose but all too often it is unspoken, undefined and ambiguous.  When things are going well we naturally assume that our purpose is aligned and there is a good mutual understanding.  However, this allows many interpretations and both parties may have completely differing views and expectations of the relationship.  

When a shift of personal priorities or external pressure begins to affect the relationship things can become fraught, especially if there is a…


Added by David Klaasen on November 14, 2013 at 21:00 — No Comments

The Sobering Facts About Employee Fraud

One of the topics I frequently return to is the risk assessment aspect of a recruiter's job, or the 'defensive' recruitment skills, such as background and reference checking, that are a necessary part of doing a complete job as a recruiter. Unfortunately, there is still an undesirable tendency for these skills to be deemed an 'admin' part of a recruiter's job. 

So it was…


Added by ross clennett on November 14, 2013 at 14:17 — No Comments

Queensland’s Workplace Health and Safety Officer and Rehabilitation Coordinator- Legislation changes and implications for employers

The abolition of the requirement for employers with 30 or more employees to have a WHSO was part of the harmonisation of Workplace Health and Safety legislation in Queensland.  This raised the issue for many employers ‘who will look after workplace health and safety now?’

The dangerous interpretation of this change is for an organisation is to stick their head in the…


Added by Christina Willcox on November 14, 2013 at 11:30 — 1 Comment

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