Hazard reduction is the practice of burning, clearing and other practices done in advance of the fire season with the aim of reducing the impact of any future fires. Back burning is when a fire is…Continue
Added by Susan Rochester on September 20, 2011 at 21:35 — No Comments
With the recent media reports around the rapidly decreasing level of productivity in australian businesses, and employer associations focused on unproductive political lobbying to have the Fair Work Act changed, one question springs to mind. Why are employers so afraid of IFA's?
The intent around the use of IFA's is to allow the employee in essence to not only request, but to have a meaningful discussion around changing certain conditions of employment to facilitate a better…Continue
Added by Michael Cosgrove on September 19, 2011 at 12:42 — No Comments
Last week I received a call from prospective client who was struggling with a high staff turnover. He pleaded with me to help him stem the outflow. He is a small manufacturer that sells his products largely through distributors. I arranged to visit his offices in the Eastern suburbs the next day.
As I pulled into his carpark it wasn’t hard to spot his Porsche parked next to the front door. Upon entering the building it looked as though the premises hadn’t been renovated since…Continue
A few months ago, one of my staff members rang me in a panic. She had stuffed up. Big time. She had accidentally hit reply to an email instead of forward to an internal colleague. The content of the message was…well let’s say, pretty direct and used a few “internal” jargons referring to the sender of the email and instead it went to…Continue
There are various definitions of workplace bullying, but for those who are uncertain, it can be described simply as “the repeated, less favourable treatment of a person by another or others in the workplace, which may be considered unreasonable and inappropriate workplace practice.”
Now that I’ve got the definition out of the way I’ll scare you a little more.
There would not be a business in Australia that at some stage has not had a workplace bullying incident.
One of the regularly highlighted weaknesses of the Fair Work Act 2009 is the trade unions ability to impose work bans for indefinite periods in pursuit of unsustainable improvements to wages and conditions, without the necessity for any productivity improvements being offered to the employer as an offset.
Unions bargaining around the country continue to reject acceptable wages increases averaging 3-4%. This has been an acceptable and sustainable percentage wage increase across a…Continue
Added by Michael Cosgrove on September 12, 2011 at 14:35 — No Comments
Original thinkers who drive innovation, adaptability and problem solving are highly valuable and sought-after, so if organisations were able to identify and encourage original thinkers they would have a huge advantage in the marketplace.
Can you spot an original thinker? Dr. Mark Batey, of Manchester University’s Manchester Business School, believes you can.
In a recently produced MBS…Continue
Added by Lynette Jensen on September 12, 2011 at 8:30 — No Comments
Ok, here at EnigmaHR we want to tell it like it is.
Can throwing a bucket full of money at a departing employee really keep them? Intuitively we don’t think so. Our experience tells us the same thing. It takes a lot to leave a company, even if it’s one you dislike.
If an employee is genuine about moving on, and not just on a fishing expedition for more cash, a counter offer may well come too late. If you’re a manager and they are in your office with a letter,…Continue
Added by Liza Garrido on September 9, 2011 at 18:22 — No Comments
We talk of ‘leadership’ but seldom know what we mean since we don’t specify a process. Here is one process I’ve created for leaders to maintain focus called Ric’s Ticks:
Added by Ric Willmot on September 9, 2011 at 17:30 — No Comments
Added by Susan Rochester on September 9, 2011 at 12:30 — No Comments
Feedback evaluations are nearly always done poorly because most are implemented by people who just buy an off-the-shelf product thinking that one size fits all.
You don’t begin with questions. You begin with what information you’re seeking to learn and validate. Then you back into the questions. The information that you seek has to be tangible and verifiable for it to be worthwhile…Continue
All too often, both employers and employees, think that Performance Management is a disciplinary tool by which to rule over all. Well it isn’t. Yes in some instances Performance Management can, and must, be used to correct inappropriate behavior, or under-performance, but generally it should be seen and used as a way to energize employees, improve productivity, and improve the culture of the workplace.
Now exactly what is Performance Management? Simply put it is an…Continue
Added by Michael Cosgrove on September 8, 2011 at 12:03 — No Comments
Why Australian Resource Sector employers don’t use social media as a recruitment tool......yet
Let me start by making a retraction.
I don’t hate social media. I hate the term ‘social media’ particularly when it is used in the context of recruitment in the Australian resource sector.
The word ‘social’ in the Australian vernacular immediately conjures thoughts of “let’s have a beer” or “what are you doing on the weekend?” …Continue
The current turmoil in Australian federal politics is a lesson for us in corporate and institutional arenas. In my…Continue
Added by Ric Willmot on September 8, 2011 at 8:26 — No Comments
The advertisement below for a Customer Service Leader crossed my desk the other day. I felt compelled to comment on it. I’ve deleted identifying details to protect myself from the advertiser coming after me with a red hot poker after reading what I’ve written.
Stay with me and take a long hard look at the advertisement.
Customer Service Leader
Manage a customer service team in the provision of whole of business customer…Continue
Generation Y currently comprises 21% of Australia’s workforce and this number will continue to grow. In 2020, Gen Z and Gen Y together will make up almost 50% of the workforce, so it’s not too soon for employers to get to know this group and understand what motivates them.
Currently, more than one in four workers change jobs in any given year, and studies show that those aged 20-24 are three times more likely to change jobs in a year than those aged 45-54. To maintain staff…Continue
Added by Mandy Geddes on September 6, 2011 at 16:30 — No Comments
Part of emptying my cup over the past few weeks involved travelling to Port Douglas for a dual purpose – to enjoy a couple of R&R days for myself and to also attend the RCSA(Recruitment Consulting Services Association) international conference at the Sheraton…Continue
Caption: The author's grandfather at work in his shoe repair shop, circa 1986.
A chance encounter with a friendly shoemaker in New York City earlier this week got me to thinking about the…Continue
For all our recruitment tests and practices in HR, the problem of psychopaths in the workplace remains a problem that’s hard to solve.
Everyone has worked with a psychopath. I’m a lay-person, so I use the term in it’s popular sense, but I’m on their case because they're so disruptive. Sometimes they are the obvious bullies in the office,…Continue
Continuing the riff on the theme of unconscious bias, here's an article from my blog archive (Feb 2010) that's relevant.
Do you think you’re good at judging people? You are, but probably not in the way you think…
We all live complicated lives and nature has given us neurological shortcuts so we don’t have to relearn everything as we go. For example, when we encounter a…Continue
Added by Susan Rochester on August 29, 2011 at 14:49 — No Comments