Mark Brand's Blog – February 2018 Archive (1)

Restoring Breakdowns in Trust

During change and restructure it’s not unusual for trust to be broken between staff, the management team and even your customers. But how do you start to win it back to protect your employment brand and reputation?

There’s no question that it takes time, but there are a few key things you can do to speed up the process of restoring trust.

1. Acknowledge that trust has been broken

When trust breaks down, communication normally breaks down with it.…


Added by Mark Brand on February 1, 2018 at 9:00 — No Comments

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