Jan Terkelsen's Blog (51)

Leadership Perspectives – Interview With David Ryan, MD City West Water

Today, as part of our leadership series, we’re sitting down with David Ryan, managing director of City West Water, a government owned retail water company, to hear his thoughts on leadership and running a large organisation.

The background is that People Leaders ran a six-month leadership programme for David’s team at City West Water in Melbourne. Based on the feedback and the shift in behaviour we've seen, it’s been very successful. David explains:

“Leadership is a journey of…

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Added by Jan Terkelsen on August 17, 2018 at 14:45 — No Comments

The New and Improved High Performing Team Assessment Tool

The High Performing Team Assessment Tool (HPT) is one of our most downloaded resources. It’s so popular because it’s simple to use and benchmarks your team across eight critical areas, enabling you to easily measure improvements over time. At People Leaders, we’re also all about continuous improvement. That’s why we’ve revamped the HPT in line with feedback received and our own new learnings. In this post and …

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Added by Jan Terkelsen on August 2, 2018 at 8:30 — No Comments

MBTI Type Skills for Managers and People Leaders

We recently went on holiday with the extended family to Vanuatu and it was fascinating to observe how different we all were in our ways of being. For example, some of us were crazy organised with an agenda full of activities. Others were very present, focusing only on what was in front of them in that moment. Inspired by the family dynamics, we decided to look at personality types in this post and …

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Added by Jan Terkelsen on July 31, 2018 at 14:29 — No Comments

The New and Improved High Performing Team Assessment Tool

The High Performing Team Assessment Tool (HPT) is one of our most downloaded resources. It’s so popular because it’s simple to use and benchmarks your team across eight critical areas, enabling you to easily measure improvements over time. At People Leaders, we’re also all about continuous improvement. That’s why we’ve revamped the HPT in line with feedback received and our own new learnings. In this post and …

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Added by Jan Terkelsen on July 2, 2018 at 8:30 — No Comments

Psychological Safety in the Workplace

When we talk about diversity in the workplace, we usually think in terms of age and gender. But what about the important differences in personalities, communication styles and approaches? All too often, people don’t speak up at work because it doesn’t feel safe – and the consequences can be far reaching. In this post and podcast, we look at the idea of ‘psychological…

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Added by Jan Terkelsen on June 22, 2018 at 15:06 — No Comments

4 Essential Ingredients for Effective Team Meetings

People talk about team meetings like they’re a dirty word, and it’s true that without the right preparation they can often feel like a waste of time and energy. Minds wander, focus is lost and before you know it your meeting has missed its mark.

According to software developer Atlassian, the average employee attends 62 meetings a month and yet 31 of those hours is considered a waste of time. This results in massive direct and indirect costs for organisations. So, why is it that when…

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Added by Jan Terkelsen on June 7, 2018 at 13:30 — No Comments

How To Motivate Your Team As A People Leader

How to motivate my team? It’s a common but elusive question that many people leaders struggle with. Your team's drive and desire to perform well is key to their productivity and success. Yet the truth is, you can't really motivate people unless they want to do it themselves. So where does that leave you? In this post and this …

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Added by Jan Terkelsen on May 28, 2018 at 12:15 — No Comments

Awareness, Acceptance and Action

Today we’re sharing a simple yet powerful model we’ve been using to help our clients work through the process of change. It’s called the Awareness Acceptance Action Model, and it’s a framework or continuum with three stages. Moving through each stage will help you experience a different response in any given situation so that you can create real change.

The reason it works so well is that it’s not possible to do a 180 and make a big change all at once. This just creates…

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Added by Jan Terkelsen on May 9, 2018 at 12:36 — No Comments

Building Your Brand As A People Leader

Recently, we’ve coached a number of people leaders who’ve received feedback from their upline managers around the importance of building their personal brand. We thought it would be interesting to talk about how to build your reputation from a perspective of building relationships.

Though you may think relationships happen organically, the truth is, you can and should have strategies to grow stronger relationships across your networks in order to grow your reputation or brand. (You…

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Added by Jan Terkelsen on May 1, 2018 at 7:30 — No Comments

Your Leadership Playbook

When we think of a playbook, we think of a strategy or plan used in a team sport. In this post and podcast, we're talking about how you can create your own personal playbook. It's a useful tool that helps purposeful leaders focus their efforts when they’re going into or have come out of a project or task. It prompts you to address the who, what, where, when and how of…

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Added by Jan Terkelsen on April 26, 2018 at 17:01 — No Comments

How to Interpret Lencioni’s 5 Dysfunctions of a Team

If you’ve been following People Leaders a while, you’ll know we’re all about optimising your team’s performance and effectiveness. We like to explore ways in which we can help you, and we love hearing what leading-edge thinkers have to say. This week (and on the podcast), we’re looking at the work of organisational health expert Patrick Lencioni and…

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Added by Jan Terkelsen on April 10, 2018 at 16:30 — No Comments

How To Create A Values Based Personal Development Plan

Values are at our very core. They guide our behaviour and what we stand for. But how often do we really focus on them? We recently re-read The Power of Full Engagement (see below for details), and it reconfirmed to us just how important values are. The message we’re sharing today in this post and podcast, is that…

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Added by Jan Terkelsen on April 4, 2018 at 10:30 — No Comments

4 Types of Performance Conversations for Leaders and Managers

Performance conversations are extremely important in your job as a manager. A fundamental part of your role is giving feedback to improve your team's effectiveness as well as helping each member develop their skills and career. In this post and podcast we're looking at the four broad performance categories: Underperformers, Average to…

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Added by Jan Terkelsen on March 28, 2018 at 17:55 — No Comments

How To Take Care Of Your Customers and Stakeholders In Your Planning Process

At the beginning of the year, our clients all share a keen interest in putting their plans into place, identifying objectives and rolling out the strategic plan. One of the key steps in this strategic planning process is a stakeholder analysis. In this post (and this podcast), we're going to step you through a very simple - yet very effective -…

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Added by Jan Terkelsen on March 8, 2018 at 9:53 — No Comments

The 10 Key Steps of Team-Based Planning

In our last post and podcast, we introduced you to the idea of team-based planning and its many benefits. To recap, it’s an activity most commonly carried out at the beginning of the year (or whenever a refresh is required), and…

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Added by Jan Terkelsen on February 22, 2018 at 13:11 — No Comments

How To Take Care Of Your Customers and Stakeholders In Your Planning Process

At the beginning of the year, our clients all share a keen interest in putting their plans into place, identifying objectives and rolling out the strategic plan. One of the key steps in this strategic planning process is a stakeholder analysis. In this post (and this podcast), we're going to step you through a very simple - yet very effective -…

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Added by Jan Terkelsen on February 22, 2018 at 12:23 — No Comments

An Introduction to Team-Based Planning

Team-based planning is something we work on with our clients at the beginning and end of the year as a top and tail activity. But what exactly is team-based planning? Who’s involved? And what are the benefits? In this post and this podcast episode we take a look.

What is team-based…

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Added by Jan Terkelsen on January 24, 2018 at 11:44 — No Comments

5 Effective Leadership Practices to Round Out the Year (and to continue next year)

In this post, we want to share with you our 5 favourite leadership practices that we’ve shared or discovered in the past 12 months. These have worked for hundreds of leaders during the past year, including us, especially those who practiced and made them their own. They found ways to incorporate these into their day to day life that were authentic and appropriate for them.

1. Make Your Conversations Count - Have Quality Conversations 

Start by having regular…

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Added by Jan Terkelsen on December 22, 2017 at 9:21 — 1 Comment

The 3 Keys to Executive Presence for People Leaders

‘Executive presence’. We hear the term a lot, particularly in leadership circles. But what exactly is executive presence? And how does one develop it? At People Leaders, we refer to those with executive presence as having an authentic, confident and poised sense of self that makes a positive impression. In this post (and this podcast) we've boiled down the…

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Added by Jan Terkelsen on December 19, 2017 at 16:49 — No Comments

How to Keep Your Team on the Same Page With a Team Charter

Working well in a team can often be the difference between project failure and success. One way to increase team cohesion is to develop a team charter that details how the team will work together to get the best result. This simple yet instrumental document encourages members to discuss and agree on how best to coordinate efforts towards their shared goal. It sets out expectations for behaviour and provides a framework for how the team will operate. To get your new team off on the right…

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Added by Jan Terkelsen on December 13, 2017 at 9:51 — No Comments

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