David Klaasen's Blog – May 2016 Archive (1)

Tips to Prevent Emotional Hijacking

We are often very quick to judge the silly mistakes of others but we are all prone to making errors of judgement, it’s just your brain at work.  It is easy to get wound up when you suddenly have to deal with an irate client because one of your team made a simple error, especially when the mistake should have been easy to avoid.  But your emotions can just as easily trip you…


Added by David Klaasen on May 6, 2016 at 19:56 — No Comments

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