The emotional intelligence of your managers is affecting your business performance. There is now ample evidence of a direct link between the emotional intelligence of managers and the engagement of their people. Research also shows that engaged employees are more productive and this has a direct impact on the bottom line.
But there is evidence that engagement has far wider ramifications. Kevin Kruse, an expert in engagement, highlights what he calls the ‘Spill Over’ effect. When…Continue
Added by David Klaasen on June 4, 2015 at 20:30 — No Comments