Added by Ric Willmot on June 12, 2012 at 11:00 — No Comments
Unsolicited feedback is given for the benefit of the sender not the receiver. Don’t concern yourself with those who come offering their criticisms, speculations and the like if you never asked them for it.
I once had a woman thrust her business card into my face after I had given a conference keynote presentation…Continue
Added by Ric Willmot on May 25, 2012 at 9:30 — No Comments
This article was originally written and posted in January 2008. It is still just as relevant today in 2012 as it was in 2008.
Presenting a full-day strategic program to business people and executives in northern Queensland, a very fine person, who had…Continue
People who work in professional services are different. They are knowledge workers. And, they’re unique!
Added by Ric Willmot on May 22, 2012 at 9:30 — No Comments
You create an idea for your business. You get everyone together to discuss it. You wrangle over the merits or otherwise of pushing forward with this new idea. The idea has its supporters and it has detractors, as well, of course. (There’s always somebody who thinks it’s their role to say no to a new idea no matter how good it…Continue
Added by Ric Willmot on May 21, 2012 at 9:30 — No Comments
I had been captain of many of the sporting teams at school and college. I had captained club teams after graduating and been elected to leadership positions in community groups as well. So, later in life when I became a CEO of a …Continue
Added by Ric Willmot on May 18, 2012 at 9:30 — No Comments
With over 200 executives from 14 countries who have been through my Coaching & Mentoring Program, I have learned a great deal about executive decision making by observing the behaviours and actions of CEOs and senior…Continue
Added by Ric Willmot on May 16, 2012 at 9:30 — No Comments
It’s never too late to trust yourself to confidently head in the direction of your dreams. Never.
It matters not why you’ve waited until now.
It matters not that you may have got it wrong previously.
It matters not that you’ve never been lucky when less others seem to have been over-rewarded for…Continue
Added by Ric Willmot on May 15, 2012 at 9:30 — No Comments
An easy excuse for not trying that little bit harder is that nobody will ever notice that last 5% of effort you put in to making your products/services the highest quality. It’s a terrible amount of work that goes unrecognised by everyone but you.
Answering the telephone within three rings costs many times more than…Continue
Added by Ric Willmot on May 14, 2012 at 9:30 — No Comments
Added by Ric Willmot on May 11, 2012 at 9:30 — No Comments
When you decide that you need another person on your team; is it because you need another body? Is it because you need another process worker? Another cog in the wheel or as Pink Floyd sang, “Another brick in the wall”?
Added by Ric Willmot on May 10, 2012 at 9:30 — No Comments
Mediocrity is the comfortable curse that some in recruitment seem to be willing to live with. The downside is that you cannot grow from being comfortable with mediocrity. For every star performer in the recruitment sector we have hundreds, who hang…Continue
Selective talent acquisition is where you identify and find the best person for your available role; persuade them to surrender what they’re doing now, and come and join your…Continue
Added by Ric Willmot on May 8, 2012 at 9:30 — No Comments
On the 17th April in Townsville I was the closing keynote speaker for the Local Government Managers Australia, Queensland. My topic was on “Exploding the Leadership Myth”. Here are some key points for all managers and leaders of all types of…Continue
Added by Ric Willmot on May 7, 2012 at 11:00 — No Comments
I’ve been speaking to business about the reality that excellent customer service is no longer appreciated by end-users … it’s expected! Are you providing service excellence? These ten questions may…Continue
Added by Ric Willmot on May 7, 2012 at 9:00 — No Comments
Map makers would place a sketch of a dragon at the edges of the “known world” to indicate that any explorer or sailor would be entering unknown territory, and to do so at their own risk. The famous Lenox Globe (ca. 1503-07) made of copper, has the phrase “HC SVNT DRACONES” on the eastern coast of Asia.
Latin was the language of…Continue
Added by Ric Willmot on May 4, 2012 at 10:30 — No Comments
Scientific research suggests that while we are asleep our brain is busy processing the daily information gathered. It sifts through recent memories, stabilises ideas, copying all this data and filing it, so that it will be much more…Continue
Added by Ric Willmot on May 4, 2012 at 9:38 — No Comments
We talk of ‘leadership’ but seldom know what we mean since we don’t specify a process. Here is one process I’ve created for leaders to maintain focus called Ric’s Ticks:
Added by Ric Willmot on September 9, 2011 at 17:30 — No Comments
Feedback evaluations are nearly always done poorly because most are implemented by people who just buy an off-the-shelf product thinking that one size fits all.
You don’t begin with questions. You begin with what information you’re seeking to learn and validate. Then you back into the questions. The information that you seek has to be tangible and verifiable for it to be worthwhile…Continue
The current turmoil in Australian federal politics is a lesson for us in corporate and institutional arenas. In my…Continue
Added by Ric Willmot on September 8, 2011 at 8:26 — No Comments