Catherine Gillespie's Blog (83)

Hidden Agenda

Will the real agenda please stand up!

One of the biggest contributors to mistrust between a staff member and their manager is the belief by the staff member that the manager has a hidden agenda.

The staff member doesn’t know what the manager’s hidden agenda is but they have such a strong suspicion that one exists they can almost become consumed by trying to work out what…

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Added by Catherine Gillespie on October 16, 2019 at 10:10 — No Comments

Feeling betrayed at work? Don’t betray yourself

The workplace is a melting pot of people with different personalities, personal values, past experiences and levels of maturity in self awareness and emotional intelligence. This means that each colleague will react to situations in different ways according to their fears and subconscious protection mechanisms.

Unfortunately this means that some of your colleagues will react inappropriately and this will be demonstrated in various ways. Some reactionary behaviours can be very subtle…

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Added by Catherine Gillespie on September 23, 2019 at 12:00 — No Comments

Is It Time To Re-Frame The Language?

In an earlier post titled ‘Who Really is the Difficult Conversation For?' I discussed the four stages for ensuring a clear and factual communication exchange that is both productive and constructive. Such a conversation is not just about conveying information, it is also about using the exchange to build…

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Added by Catherine Gillespie on August 15, 2019 at 8:30 — No Comments

Collaborative Leadership and LOVE?

Collaborative Leadership and LOVE?

I was recently reading an article about the principles of ‘Collaborative Leadership’. The author suggested that “Principled Leadership’ required a leader to be clear about their own values as well as those of the organisation and be able to articulate them. The author then gave examples of the values that they believed embodied the concept of a true leader. These values were listed as:

Collaboration

Group…

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Added by Catherine Gillespie on July 1, 2019 at 1:00 — No Comments

To Investigate or Mediate?

Sometimes managing staff can seem like a test of one's skill to be able to delicately walk on eggshells, particularly when one staff member starts making veiled complaints about another.



No manager should dismiss or ignore such comments, avoid the conversation, or offer comments of consolation or agreement (either implicitly or explicitly).



If a staff member makes…

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Added by Catherine Gillespie on June 4, 2019 at 12:00 — No Comments

Eddie McGuire and The Bystander

The recent comments made by Eddie McGuire while commentating on the coin toss by Cynthia Banham has had plenty of air time. I question the co-commentators who were laughing and agreeing with Eddie's comments. What is their role as the 'bystander'? We talk about the role of the witness in our bullying and harassment training, we coach staff to speak out and speak up. Mention the phrase: 'The standard you walk past is the standard you accept' and everyone nods in…

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Added by Catherine Gillespie on April 8, 2019 at 16:21 — No Comments

Managing Narcissistic Behaviour in the Workplace

Staff demonstrating narcissistic behaviours can undermine a company’s culture and character. Our Advanced Conflict Resolution training sessions can be tailored to include discussions on narcissistic behaviour. Discussions about behaviours in a workplace that may be influenced by one or more personality trait disorders can only be general in nature. While the concept of ‘patterns of behaviour’ and typical types of behaviour can…

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Added by Catherine Gillespie on March 18, 2019 at 12:16 — No Comments

Leadership And The Trickle Down Effect Of Culture On Your Organisation

What if the Board and Senior Management/Executives really knew what the culture of the organisation was like – not just globally but at individual team levels?

What if the Board and Senior Management at Executive level and were acutely aware of exactly how the culture was impacting on the ability of staff to deliver on or fulfill their individual role in the business?

What if the Board and Senior Management at Executive level were acutely aware of how ultimately the total sum…

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Added by Catherine Gillespie on November 6, 2018 at 10:30 — No Comments

When To Raise Your Voice

Why does someone raise their voice at other person/s in the workplace?

Some staff will raise their voice in the workplace to express or release frustration or anger. The release of wrath onto another person/s would be a breach of the organisation’s Code of Conduct and should not be tolerated or condoned.

There is a time to raise your voice in the workplace….only when the distance between the speaker and the receiver or the volume of background noise is such that one or more…

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Added by Catherine Gillespie on October 16, 2018 at 14:00 — No Comments

FWC Findings And The Importance Of The Investigation

Minimising the risk of an unfair dismissal claim arising out of termination for serious misconduct.

If a poorly conducted investigation leads to dismissal, the business could find itself in front of the Fair Work Commission (FWC) with an unfair dismissal claim to argue.

The Fair Work Commission (FWC) will uphold an unfair dismissal claim (that meets jurisdictional qualifications) if the employment termination has been harsh, unjust or unreasonable.  A lack of natural justice,…

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Added by Catherine Gillespie on October 12, 2018 at 13:06 — No Comments

The Gift of Gratitude

In a recent LinkedIn post, we celebrated World Gratitude Day by offering ‘The Gift of 5 Minutes’ gratitude ‘sticky pad’ notes for our valued clients and LinkedIn connections. You can view the post here. I would like to expand on the thoughts shared in this post and hope you come to experience (or are already experiencing) the many rewards that flow from a daily practice of expressing…

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Added by Catherine Gillespie on October 1, 2018 at 7:00 — No Comments

When Is A Fixed Term Contract Of Employment Not A Fixed Term Contract?

A recent Fair Work Commission (FWC) determination (Nesci v The Playford Hotel - [2018] FWC 5777) should have many employers scurrying to review the contracts of all fixed term employees.

On 5 July 2017 Ms Nesci accepted a 12 month fixed term contract of employment which gave the start and end date of the contract as 3 July 2017 and 5 July 2018 respectively. This contract included an automatic unprotected “minimum…

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Added by Catherine Gillespie on September 28, 2018 at 17:21 — No Comments

If a complainant has a workplace investigation held against them what support can they call upon?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question...

If a complainant has a workplace investigation held against them what support can they call…

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Added by Catherine Gillespie on September 5, 2018 at 8:00 — No Comments

The Importance of Claiming Ownership For Our Decisions and Actions

Scenario:

A Supervisor is attempting to manage a sensitive Return to Work (RTW) situation with a direct report. The direct report is keen to return to active fieldwork duties. The Supervisor is concerned such activities would exacerbate the worker’s injury. The Supervisor seeks HR’s review of the email to be sent to the worker communicating the delayed RTW process. The HR Manager approves the email content and the…

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Added by Catherine Gillespie on August 31, 2018 at 7:00 — No Comments

The True Value of a Mission Statement for Your Business

I was fortunate to recently employ an additional staff member.  I appreciate how new employees can bring diverse perspectives, new knowledge and an opportunity to assess what we do, why we do it and the culture we have created around us in the workplace. 

As part of the induction process, I explained the organisation's mission statement and values to demonstrate the important elements of the…

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Added by Catherine Gillespie on August 29, 2018 at 15:00 — No Comments

Turning the Invisible Into the Visible

Tony Robbins’ quote is simple yet effective. How do we get where we want or need to go without that first realisation of a goal? Remember though, the setting of a goal is only the first step. “A goal without a plan is just a wish” – Antoine de Saint-Exuperey

How do we move from goal setting to planning and achieving? We can’t wish for ‘I want that to happen’ and expect it to be so. There is a process that needs consideration of what is desired/what can…

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Added by Catherine Gillespie on July 31, 2018 at 11:50 — No Comments

Looking for Cultural Transformation? Try Finding It In The Mirror

Looking for cultural transformation? Look to the top first. And if you are in senior leadership yourself, try finding it in the mirror.

Any business masquerading as having a winning culture when really it is defensive, aggressive and unauthentic, is really only projecting a disguise. The Board and the Senior Executive are only fooling…

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Added by Catherine Gillespie on June 21, 2018 at 12:35 — No Comments

How does management know the difference between needing a mediation as opposed to a workplace investigation?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question...

How does management know the difference between needing a mediation as opposed to a workplace investigation?…

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Added by Catherine Gillespie on May 31, 2018 at 8:30 — No Comments

A Leadership Tip to Prevent the ‘Code of Dishonour’

‘The fabric of decency is torn’.

We are outraged at those in power who have permitted a culture that lacks integrity, decency, grace, humility, honesty.

But is that the result of our complacency? Is our complacency  ‘the friend and enabler of those in authority who wish to take advantage of others?’

Have we been distracted by our own ‘busyness’ such that we haven’t stopped to scrutinise and question? Unfortunately, ‘too few of us bother…

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Added by Catherine Gillespie on May 28, 2018 at 13:47 — No Comments

Getting to the heart of conflict

‘Getting to the heart of conflict’ is the name of a book written by Professor Bernie Mayer, Lecturer in Negotiation and Dispute Resolution at Creighton University. I recently attended a workshop presented by Bernie. He offered a mixture of self reflection and group sharing opportunities along with offering the insights he has gathered, tested, and reflected upon over 30+ years of working in these fields.

To get to the heart of conflict implies that disputants present with many layers…

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Added by Catherine Gillespie on May 1, 2018 at 13:17 — No Comments

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