Current social distancing rules and COVID-19 workplace safety measures are making it hard to undertake ‘business as usual’ for the investigation of complaints or claims.
Business are developing work practices that enable these functions to occur whilst ensuring that no person is placed at risk of contracting the virus.
The legal system has found these changes challenging but last week the Victoria Courts announced its strategy for conducting mediation and hearings and disclosed the widespread use of Zoom and Microsoft Teams as its software of choice.
MyKludo Private Investigator Greg Lamey, Principal investigator with Forensix Investigations Group has personal experience of conducting investigations remotely. After 18 years of service in the NSW Police Force, ending as a Detective Inspector and Duty Officer, Greg moved into the corporate world conducting corporate investigations and investigations training in 2015.
Greg considers the most important aspects of conducting remote investigations are:
Whilst Zoom has experienced criticism for potential security issues the platform has been able to address these concerns with the introduction of password protected meetings and other security features.
The Victorian Courts have recommended that Microsoft teams be used as a preference, but this is only possible where at both ends of the communication parties have Microsoft Teams downloaded (available via Office 365).
Any platform used for gathering evidence have these features:
Need to know more about how to run a remote investigation? LEARN MORE
Join our FREE 60 minute WEBINAR conducted by Greg Lamey CEO of Forensix Investigations Group on Monday 20 April 2020 at 11am to share in Greg’s experience of conducting remote investigations and conducting investigative interviews over Zoom. REGISTER FOR THE FREE WEBINAR
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