Help colleagues through tough times with the Lifeline Accidental Counsellor workshop

I wanted to let you know about the Lifeline Accidental Counsellor Workshop that I will be delivering in Sydney. It’s an excellent workplace program, drawing on Lifeline’s unparalleled expertise of helping Australian’s in crisis. This teaching can help everyone - whether you work for others or yourself.

Please feel free to contact me or pass on to others. Details are below and in the attached brochure.



Lifeline Accidental Counsellor Workshop

The consequences of increased work and life pressures on our staff can result in mental health, domestic violence, alcohol and drug abuse crises. These show up at our workplaces in employees who are anxious, disengaged, addicted or simply absent. There are good ethical (and commercial) reasons why we need to do more by identifying these issues at an early stage. The problem is we often don’t know how to help our colleagues. In fear of doing the wrong thing we do nothing at all!

The Lifeline Accidental Consellor Workshop is designed to remedy this. It equips your staff to:


RESPOND with Compassion, and

REFER with Confidence

It’s like ‘CPR for the Soul’. By training your employees to become first responders to their workmates in crisis, you can help to provide better people care and reduce the considerable negative impact on your business.


The Lifeline Accidental Counsellor Workshop draws on the expertise of Lifeline’s proven crisis-handling skills. Lifeline handled over 1 million crisis calls in 2015 and we take those core skills and introduce them to you in a half-day workshop.


The program should be considered essential learning for staff at every level of your business, from the boardroom to the canteen. The 4-hour workshop is run for up to 24 people. In addition to the specific teaching around crisis-response, it also provides a great team-building opportunity. The Lifeline Accidental Counsellor Workshop is a growing experience for all that also demonstrates your commitment to investing in the welfare and development of your staff.


See the attached brochure for full details of the program. Whether you are a manager or an employee who thinks this is something your business should be doing, we’d love to hear from you. To book or find out more please contact program facilitator Mark Hodgson:



Mark Hodgson comes from a successful corporate leadership background and has held senior roles in Australasia, the UK, Central Europe and Russia. He has worked in the media, communications and not-for-profit sectors and in 2015 joined Lifeline as a volunteer Telephone Crisis Support worker. Today he runs his own leadership consultancy and, as part of that, is passionate about raising awareness of mental health and suicide in the workplace through the Life Accidental Counsellor Workshop.

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