Investigating workplace misconduct complaints and disputes between employees can be a complex and time-consuming task. And if these investigations are not conducted well, they can have serious negative impacts on both the individuals involved as well as teams in general.
It is common for workplace misconduct complaints such as bullying or sexual harassment to be ignored due to managers having insufficient time or skills to handle emotionally charged and complex matters.
In many cases, the outcome of an in-house investigation may be rejected by one or both parties because of a perception of bias. Indeed, some managers may be too close to the situation to be able to reach the requisite standard of impartiality.
For this reason, outsourcing workplace investigations to an impartial external expert can be the most practical and time-efficient solution.
Benefit of hiring an external investigator
Independent workplace investigators specialise in tackling complex and difficult complaint investigations ranging from complaints about high level bullying, sexual harassment, breaches of anti-discrimination laws, fraudulent acts and breaches of workplace policy or procedure.
An outsourced investigator can make impartial findings of fact in relation to allegations of workplace misconduct and provide recommendations about any contributing issues, suggesting ways to manage and support the parties to a complaint, post investigation.
Engaging an external investigator with the right experience, will ensure;
How an external expert will manage your workplace investigation
When conducting a workplace bullying investigation, for example, an external investigator will usually follow the following process:
For more information about how to start a workplace investigation with an external provider click here
Synergy Workplace Investigations will also provide ongoing free advice and support post-investigation to help organisations manage those involved to rebuild and strengthen relationships.
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