As a team leader, HR manager, senior executive or CEO, part of your job requirement is keeping your team motivated and engaged. Sometimes this may not be easy; for example through periods of change and uncertainty.


Some of the top IEC tips for motivating teams include:


Clearly define the desired outcome

Employees want to know what they are working towards so they can have a sense of accomplishment once it is completed. It needs to be a concrete and specific goal such as “bringing in a new client once a month to help achieve the overall goal of growing sales revenue by 20 per cent by the end of the year”.


Provide consistent feedback

Regular feedback, both positive and constructive, will help to foster open communication between managers and team members. Try using a coaching conversation, instead of explaining what went wrong and how they could do it better next time.  Start by asking the employee open questions; “What do you think could be done better?” or “What have you learnt from this experience?”


This will assist them in growing their knowledge base and to become more engaged in the work they are doing.  Your team will develop a deeper understanding of how their efforts have contributed to the business and what their value is as a member of the team.



Set challenging (but realistic!) goals

Your team will have to work harder to achieve a challenging goal, but this will help them to think outside of the box and work together to accomplish it. It will also provide an outlet for them to become more creative and strategic and move away from mundane, day-to-day tasks.


Achieving this goal will also give your team a sense of satisfaction from a job well done, and motivate them to work harder to achieve the next goal.


Trust your team

You are a manager, not a watchdog. These employees have been hired to do a job and while you have to oversee what they do to ensure quality, they will not gain confidence in their skills if someone is constantly monitoring what they are doing.


Motivating dissatisfied teams can be hard, especially in this time of economic uncertainty, but a motivated team is worth striving for to increase productivity and retention rates, providing savings on your businesses’ bottom line.

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Comment by Gary Cattermole on October 11, 2011 at 20:37

Really like the simplicity of the above.

We really advocate 'empowering' employees as much as possible.  Employees, generally, like to find their work challenging and when they have responsibility for their work and it's outcomes, we more often than not see more innovation and productivity than in the traditional 'command and control' style of management.

Trust, is paramount as well - really agree with the sentiments above on this.


Gary Cattermole


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