I have a confession to make. For over 15 years I have been working with clients to develop their frontline leaders by running workshops. Over time I have come to the conclusion that, no matter how good the content or how skilled I am as a presenter, workshops don’t work. That’s why I’ve recently changed the services I offer. It turns out I’m in good company.
A recent article I came across on Inc summed up what is wrong with the workshop model. The article quotes research data from the well regarded Boston Consulting Group that found:
I agree. That’s why I now work with clients offering coaching based solutions. Coaching not only address the issues raised here but also deals with a couple of other weaknesses of workshops:
So I am going to encourage you to stop training your frontline leaders and start offering them practical opportunities to learn skills with the help of a coach.
To learn more about my views on why coaching is more effective than training read my article by clicking here then contact me to talk about how I can help to coaching your frontline managers so they can grow into thriving frontline leaders.
Karen Schmidt from Let’s Grow! is the frontline leadership expert. She helps organisations grow their frontline leaders so they perform better, which improves team productivity, giving senior leaders peace of mind.
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