All Blog Posts (2,333)

Interviewing for a job, why first impressions always count

The saying goes that you “Never get a second chance to make a first impression.” And how true that is when it comes to interviewing. In recruitment we often talk about the first impression that a candidate will make during the interview process however we often forget to remember that the we are also making a first impression on the candidate, and therefore what type first impression are we making? One that will put the candidate at ease, or one that may turn the candidate off from wanting…

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Added by Dan Jones on June 29, 2017 at 17:40 — No Comments

Don’t let workplace mistakes become workforce disasters.

Blunders. Errors. Epic fails. Balls-ups. Whatever you choose to call them, mistakes happen for all manner of reasons in the workplace. Perhaps it’s due to lack of attention? Stress or fatigue? Confusion over instructions? Poor morale and motivation?…

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Added by Debbie Morrison on June 29, 2017 at 16:58 — No Comments

How Can HR Support Staff During a Workplace Investigation?

Where a complaint has been made by one staff member against another, and a workplace investigation takes place, all kinds of emotions can be running high. 

People participating in a workplace investigation, whether as complainants, respondents or even witnesses, can suffer symptoms of mental health issues such as depression and anxiety, as well as emotional distress. 

Respondents in particular can feel abandoned and cold-shouldered, especially in cases where…

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Added by Harriet Witchell on June 28, 2017 at 17:25 — No Comments

Workplace Investigators behaving badly

The presence of bias be it actual or perceived during an investigation can derail the entire investigation and undermine any findings and recommendations.

As I mentioned in the previous article, Workplace Investigation Biased process, complaint of bias are often raised relating to two areas, the investigation process itself or the investigation interviews.

This…

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Added by Phil O'Brien on June 27, 2017 at 8:00 — No Comments

How to Excel at a Job Interview

Regardless of how good your resume or CV look, in most cases, whether you get hired or not will be determined by your stance during the interview. While this may depend on the personal disposition, mood and requirements of your current interviewer, you would be surprised to…

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Added by Nate Vickery on June 26, 2017 at 20:06 — No Comments

How to Do Employee Satisfaction Surveys

The most important precondition for an efficient job performance is being satisfied with it. If one is going to spend eight hours (on average) at work every day, then one should feel happy there. How many of your employees love their jobs? In order to create a happier workplace, you should know if your employees are satisfied with the work environment, their experiences with management, and their responsibilities and roles. Instead of trying to guess how they feel, use an employee…

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Added by Emma Lawson on June 26, 2017 at 16:37 — No Comments

The 7 Elements of a Resilient Team

"Developing team resilience is a key strategy for leaders at any level of business"



In the work we do with leadership teams we often come across teams who are overworked. The impact of this is more than tiredness and inefficiency. It actually affects the character and personality of those in the…

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Added by Jan Terkelsen on June 26, 2017 at 12:31 — No Comments

Workplace Investigation biased process

The presence of bias be it actual or perceived during an investigation can derail the investigation and undermine any findings and recommendations.

Complaint of bias are often raised relating to two areas, the investigation process itself or the investigation interviews.

This article will examine the process, part two will examine bias during interviews.

Workplace investigations are defined as "an unbiased gathering of evidence" and to ensure that that a…

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Added by Phil O'Brien on June 26, 2017 at 9:55 — No Comments

Workplace investigation documents

It is important to understand that a workplace investigation may be scrutinised by a court in the case of a complainant suing in negligence for a breach of a duty of care in a bullying or sexual harassment matter. For example the case of Mathews v Winslow Constructors where an award of 1.3 million dollars was ordered or by the Fair Work Tribunal in the case of an unfair dismissal…

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Added by Phil O'Brien on June 26, 2017 at 9:30 — No Comments

The Thinking Trap of Similarity

What media do you consume?  Who do you listen to?  Whose opinions do you agree or disagree with?  One of the key skills of living in the 21st century is being able to filter the vast amount of data, information, opinion and highly sophisticated marketing that are bombarding us almost…

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Added by David Klaasen on June 22, 2017 at 20:01 — No Comments

Uber eX-employee sparks reform of company culture

Uber Technologies now appears to be undergoing a major remodel of its workplace environment, including the dismissal of 20 employees and the departure of CEO, Travis Kalanick, following a self-imposed investigation into the culture of the eight-year old company.  

A fiery blog post by an ex-employee of the popular ride-hailing service was the trigger…

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Added by Shane Koelmeyer on June 22, 2017 at 17:22 — No Comments

Family Portrait: FWC issues interim stop bullying order for family run business

Workplace bullying can often have a significant impact on workplace morale; however it can become compounded when the bullying occurs in small family run businesses where anti-bullying policies and procedures may not be in place.

This is the circumstance that the Fair Work Commission (FWC) recently considered when determining to make, by…

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Added by Shane Koelmeyer on June 22, 2017 at 17:16 — No Comments

It’s a crying sham: Cleaning company engaged in sham contracting ordered to pay over $660,000

Sham contracting and the exploitation of vulnerable workers have been hot topics recently following a series of high profile cases including the likes of 7Eleven, Baiada Poultry and Quest Serviced Apartments. The Fair Work Ombudsman (FWO) continues its crusade, investigating and litigating claims related to worker exploitation in supply chain arrangements.…

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Added by Shane Koelmeyer on June 22, 2017 at 17:06 — No Comments

Need to write a compelling job advert? Here's how ...

One of the most important parts of any recruitment process is putting together a compelling job advert.  The job advert is designed to attract candidates to the role and as such it is important to make it as interesting and engaging as you can. It is critical that you take the time to outline the expectations of the role, take the opportunity to talk about some of the reasons as to why a candidate would want to come and work for your company,…

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Added by Dan Jones on June 22, 2017 at 16:03 — No Comments

7 Causes for Job Dissatisfaction and How to Avoid Them

As an executive coach I am in the fortunate position of knowing what most people find challenging in their role and the people they manage.

I have put together a list…

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Added by Jan Terkelsen on June 22, 2017 at 15:42 — No Comments

Avoiding conflict around change





Many organisations have learnt that much time and effort must go into preparing for change. It is important to have certainty around the process or procedure that is being changed and clarity about how this will be presented to staff and then…

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Added by Catherine Gillespie on June 22, 2017 at 13:34 — No Comments

How to create a future-proof, change ready organisation

With change becoming the new constant in business, it makes sense to future-proof your organisation and team to ensure business continuity and growth through both planned and unplanned disruptions.

But how do you go about planning for change when you may not know when it is coming or how it will present itself? Here are some steps you can regularly take with your team to ensure you future-proof your organisation.

Anticipate trends

To stay ahead of the…

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Added by Mark Brand on June 22, 2017 at 0:24 — No Comments

8 HR changes you need to be aware of from 1 July 2017

1 July 2017 brings a whole range of changes and updates that HR need to be across. These changes will affect payroll, superannuation, minimum wage, award-based employees and more.

Here’s everything you need to know about what’s happening, as well as what your business needs to do to prepare.

1. 3.3% Minimum wage increase

A 3.3% minimum wage increase kicks in from the first full pay period after 1 July 2017. That means the national minimum wage will lift…

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Added by Merilyn Speiser on June 21, 2017 at 23:02 — No Comments

Workplace Investigation Allegations and Procedural Fairness

During the course of an investigation there comes a point where you must ensure that the person subject of a complaint is afforded procedural fairness.

Failure to afford an employee Procedural Fairness can result in;

  • Successful unfair dismissal action by terminated employees at the Fair Work Commission
  • Orders for compensation against the employer
  • Orders for reinstatement of the terminated employee
  • Negative publicity and damage to brand…
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Added by Phil O'Brien on June 21, 2017 at 22:00 — No Comments

Why Managers Dismiss Workplace Conflict

Workplace conflict between staff, if left unchecked, tends to escalate – but most managers have a natural inclination to dismiss it.

Employees are often promoted to management…

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Added by Catherine Gillespie on June 21, 2017 at 13:30 — No Comments

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