Phil O'Brien
  • Male
  • Sydney NSW
  • Australia
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Phil O'Brien's Page

Latest Activity

2 blog posts by Phil O'Brien were featured
Tuesday
Phil O'Brien posted a blog post

Workplace Investigations Managing Expectations

At times during a workplace investigation it may be necessary to manage the expectations of managers especially senior managers. As an investigator you must take control and responsibility for the investigation.In my experience management expectations/interference/demands comes in three forms;Expectations around the process – how the investigation is conducted.Expectations about the outcome – What they want.Expectations around the timelines – How quick they want it finished.Expectations around…See More
Tuesday
Phil O'Brien posted a blog post

Workplace Investigations Uncooperative Complainants

Workplace Investigations Uncooperative Complainants – at times during a workplace investigation you may have to deal with an uncooperative complainant, what should you do?In my experience uncooperative complainants fall into 3 categories; (there may be more, but this is what I have encountered.)Complainants who are concerned and even fearful of the process and their part in the investigation.Complainants who know that their complaint is baseless and want action taken on their word…See More
Jan 10
2 blog posts by Phil O'Brien were featured
Dec 17, 2019
Phil O'Brien posted blog posts
Dec 6, 2019
A blog post by Phil O'Brien was featured

Complaint Ownership in Workplace Investigations

Workplace Investigations Complaint OwnershipWorkplace Investigations Complaint Ownership – What if the employee does not want an investigation into their complaint?In some circumstances, an employee may raise a workplace issue with their employer or make an “informal” complaint but does not wish for any formal action to be taken. What are the options for the employer, Manager or HR professional?While it is important to listen to the person making the complaint, it is equally important for the…See More
Dec 6, 2019
Phil O'Brien updated their profile
Dec 5, 2019

Profile Information

What would you like to share about yourself?
I am a highly experienced and skilled workplace investigator and trainer and lawyer who can take the stress out of conducting workplace investigations and provide you and your employees with up to date a relevant training in the areas of misconduct, Reasonable Management Action, performance management, bullying & harassment and other issues facing employers and workplaces.

You can contact me on 02 9674 4279.
Company website/blog
http://www.awpti.com.au
Personal blog
http://https://awpti.com.au/articles/
How many employees in your company?
1-49
What areas of HR are you particularly passionate about?
Workplace Investigations
Workplace Investigation Training
Management training
Employee training
Employment Law
Performance management
What kind of networking are you open to?
Open networking, Referrals between friends

Phil O'Brien's Blog

Workplace Investigations Managing Expectations

Posted on January 14, 2020 at 10:39 0 Comments

At times during a workplace investigation it may be necessary to manage the expectations of managers especially senior managers. As an investigator you must take control and responsibility for the investigation.

In my experience management expectations/interference/demands comes in three forms;

  1. Expectations around the process – how the investigation is conducted.
  2. Expectations about the outcome – What they want.
  3. Expectations around the timelines – How…
Continue

Workplace Investigations Uncooperative Complainants

Posted on January 10, 2020 at 9:30 0 Comments

Workplace Investigations Uncooperative Complainants – at times during a workplace investigation you may have to deal with an uncooperative complainant, what should you do?

In my experience uncooperative complainants fall into 3 categories; (there may be more, but this is what I have encountered.)

  1. Complainants who are concerned and even fearful of the process and their part in the investigation.
  2. Complainants who know that their complaint is baseless and want…
Continue

Dealing with Difficult Respondents in Workplace Investigations

Posted on December 6, 2019 at 10:00 0 Comments

Workplace Investigations Difficult Respondents – What can or should you do? – Remain calm and professional,  do not engage in arguments and stick to your interview plan/process.

At times during a workplace investigation, you may have to deal with difficult respondents. This can occur in a number of ways:

  1. The respondent refuses/declines to attend an interview to discuss complaints/allegations made against them.
  2. The respondent refuses/declines to answer questions…
Continue

Workplace Investigation Questions

Posted on December 5, 2019 at 15:02 0 Comments

Workplace Investigation Questions and the question of what and how to ask questions during an interview.

The interview is typically a means to gather evidence, to clarify points made in a complaint, to find out what people saw, heard or experienced and also an opportunity for the person who is the subject of the complaint to provide their side of the story.

There are two key elements to the actual interview that are of paramount importance – asking questions and listening to…

Continue

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