Featured Blog Posts – April 2018 Archive (38)

The key to running a successful meeting

Meetings are a powerful tool that are widely misunderstood. Given the frustration most people feel when their time is wasted, gaining a reputation for running efficient and successful meetings is good for you and your career.

Running a successful meeting is more than sending out a notice that your team is to meet at a particular time and place. Successful meetings need structure and order, without these elements, they can drag on and not accomplish a thing.

So what makes a…


Added by Belinda Lyone on April 30, 2018 at 12:43 — No Comments

Best Practices to Welcome a New Employee

No company can operate without great employees. Nowadays, top talents and skilled employees are highly sought after by various businesses both big and small. Companies are looking to hire as many employees that not only fit into their culture, but are also able to contribute to achieving business…


Added by Emma Lawson on April 27, 2018 at 19:35 — No Comments

Who Really Is The Difficult Conversation For?

Hang on a minute – who really is this ‘difficult conversation’ difficult for?

Many managers have told me that they need to properly prepare for a meeting with a staff member because the meeting will be uncomfortable for the staff member and the conversation content will be difficult to receive.

What I believe the manager is really saying to me is that they have to properly prepare for a meeting with a staff member because the message and the meeting experience will be difficult…


Added by Catherine Gillespie on April 27, 2018 at 10:30 — No Comments

Football Managers: How They'd Be Punished in the Office

With the football World Cup on the horizon, football fans across the country are fuelling anticipation ahead of an inevitable early-stage exit for the England team.

Alongside our scrutiny of the players' performance on the pitch, the actions of the managers' barking orders from the sidelines will be under close inspection. As thousands of fans passionately cheer their side on, the pressure cooker of football management can sometimes get the better of even the most…


Added by Elliot Horn on April 26, 2018 at 21:07 — No Comments

Your Leadership Playbook

When we think of a playbook, we think of a strategy or plan used in a team sport. In this post and podcast, we're talking about how you can create your own personal playbook. It's a useful tool that helps purposeful leaders focus their efforts when they’re going into or have come out of a project or task. It prompts you to address the who, what, where, when and how of…


Added by Jan Terkelsen on April 26, 2018 at 17:01 — No Comments

It's about time !


It’s about time!

  • Our management meeting ran overtime and so I was late for the client meeting. The client was not happy.
  • I don’t know why we schedule the meeting for 8.00am when the boss does not turn up till 8.15.
  • We spent so much time on Sophie’s agenda item, we ran out of time to deal with my issue.

Time management is often a negative for meetings.  Here is…


Added by Ian Plowman on April 25, 2018 at 21:49 — No Comments

What Google found to be most important for high performance in teams

Recently I wrote a couple of articles, here and here about Google’s 2016 Project Aristotle and how it identified psychological safety as the preeminent predictor of success and productivity in a workplace team…


Added by Eloise Stark on April 24, 2018 at 12:20 — No Comments

Workplace bullying and sexual harassment: no complaint, no witnesses

What do you do if you know or suspect that the culture is bad & that bullying & sexual harassment is happening, but you don’t have any proof or actual complaints.

This can be tough as you have a duty of care to take all reasonable steps to provide a workplace that is free from bullying & sexual harassment, so I recommend a 3 step approach.

1. Conduct training to outline what bullying & sexual harassment are, the behavioural expectations of your organisation…


Added by Phil O'Brien on April 24, 2018 at 8:00 — No Comments

Show me the money – employee’s failed attempt at extortion resulted in justified dismissal

In a recent decision of the Fair Work Commission (FWC) (Heydon v The Highgate Group Pty Limited [2018] FWC 956), an employee’s summary dismissal was upheld after he tried to extort money from his employer and then deliberately withheld information about work health and safety (WHS) issues, forcing his employer to shut down a site for 1.5 days.

The employee was the Operations Manager for a business that designed, constructed and serviced…


Added by Shane Koelmeyer on April 23, 2018 at 14:36 — No Comments

Need not apply: Anglo Saxon applicants preferred in online job advertisement

Late last week, a job advertisement from a Sydney Optus store was the subject of media attention for its discriminatory language. The job advertisement placed on Seek for a casual retail consultant at its Neutral Bay store stated that candidates who were “Anglo Saxon” and lived near Neutral Bay were preferred.

The advertisement prompted the question – had this Optus store engaged in discriminatory conduct that is considered unlawful under Australia’s anti-discrimination…


Added by Shane Koelmeyer on April 23, 2018 at 14:31 — No Comments

Workplace investigations: Avoiding bias and conflict of interest

How can you avoid being accused of bias or a conflict of interest during an internal…

Added by Phil O'Brien on April 23, 2018 at 14:00 — No Comments

You used to call me on my cell phone: Getting your mobile phone policies right

Mobile phones have become somewhat of a permanent extension of the individual in this day and age. It is rare to come across someone who does not have their mobile phone in their hand, pocket, bag or otherwise within reaching distance at all times.

It is concerning, however, when employees seem unable to detach themselves from their mobile phones during work hours. In white-collar industries, employers often face the problem of employees spending too much time at work taking personal…


Added by Shane Koelmeyer on April 23, 2018 at 14:00 — No Comments

Workplace Bullying: HR or WHS issue?

Having investigated 100s of workplace bullying/harassment complaints and conducted many training sessions. I have found that the requests/engagements have always come from the HR department or another senior manager (if there is no dedicated HR) but never from a manager involved in safety or WHS. 

Would a shift in responsibility for the handling of bullying and harassment complaints and training from HR to WHS/HSE affect the process and how bullying and harassment…


Added by Phil O'Brien on April 23, 2018 at 13:00 — No Comments

How to get honest feedback from employees

You may be wondering how you can get honest feedback from your employees – indeed, this can be a challenge, especially when you own the business.

Who wants to risk offending the boss when feedback (however well-meaning) has the potential to adversely affect their job prospects, or earning power? But it is incredibly important to know how to get honest feedback from your employees, and find out what your employees really think about your management…


Added by Sebastian Reay on April 23, 2018 at 10:11 — No Comments

Our conscious values don’t matter a damn if our unconscious behaviour in meetings lets us down

Ground-rules for meetings: Why they matter; how to create them, and how to best use them.

Last week's blog talked about setting and honouring the 'social contract' for meetings.  Today, we will talk about what is commonly the missing third of that 'social contract', namely the behaviour of those attending.  Some of those behaviours are detrimental.

  • People keep drifting off the topic.
  • Fred keeps bringing up the same issue we dealt…

Added by Ian Plowman on April 18, 2018 at 18:00 — No Comments

Aged Care Investigations: A Guide for Reportable Assaults

The thought that some of the most vulnerable in our society - the elderly - might be at risk of harm in residential aged care facilities is abhorrent. But even with the best of intentions and the proper guidelines in place, there is still potential for abuse and assault to occur. 

Abuse allegations in an aged care setting are highly emotional and challenging for all involved, especially the victims and their…


Added by Vince Scopelliti on April 18, 2018 at 11:57 — No Comments

Hand it over: FWC finds employee fairly dismissed for refusing to hand over investigation evidence

Launching an investigation in response to a workplace complaint can be a serious business. Investigators are required to speak to witnesses and review any evidence that is available to them. Weighing the evidence provided during an investigation is a crucial step in reaching a valid conclusion about whether an alleged event or incident occurred as it is said to have occurred. 

But what happens when an employee withholds information or evidence that is relevant to an investigation?…


Added by Shane Koelmeyer on April 17, 2018 at 11:48 — No Comments

Can you back it up? Dismissal unfair where allegations that an employee leaked information were unsupported and employee’s WHS reporting was justified

An employee who was summarily dismissed by her employer for allegedly leaking sensitive business information has been awarded 11 weeks’ compensation in the Fair Work Commission (FWC).

In this case, Bond v Wynbob Pty Ltd [2017] FWC 1337, the employee worked in a carpeting and flooring franchise that was facing a possible take-over by the franchisor.

The manager of the franchise believed that the franchisor’s actions toward claiming ownership over the…


Added by Shane Koelmeyer on April 17, 2018 at 11:04 — No Comments

Big little lies: Dishonesty in the workplace and the potential ramifications

In order for any employment relationship to function, there needs to a level of mutual trust and confidence between employers and employees. It is often said that this goes to the very “heart” of the employment relationship. Indeed, employees need to trust that their employers will act honestly and not take advantage of them in the same way that employers need to trust that their employees will also act honestly and in the best interests of the business.

It is, unfortunately, not…


Added by Shane Koelmeyer on April 17, 2018 at 11:00 — No Comments

Pulling up stumps: What the Australian cricket saga can teach us about leadership

Australian sports fans were shocked when three Australian cricketers were caught up in a ball tampering scandal, leading to the downfall of the Australian cricket captain and his deputy.

The public watched while the story unfolded with the Australian cricket captain initially stating that he and the “leadership group” had instructed another player to tamper with the ball. There was much discussion about how the culture of the Australian cricket team had gone sour and how the team had…


Added by Shane Koelmeyer on April 17, 2018 at 10:56 — No Comments

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