The saying goes that you “Never get a second chance to make a first impression.” And how true that is when it comes to interviewing. In recruitment we often talk about the first impression that a candidate will make during the interview process however we often forget to remember that the we are also making a first impression on the candidate, and therefore what type of first impression are we making? One that will put the candidate at ease, or one that may turn the candidate off from wanting to work with you.
With this in mind what are some of the ways we can ensure that as businesses we are making great first impressions during our interviews with our candidates?
Be on time
I understand that we are busy, but we are not the only busy people in the world. As such if you have organised an interview with a candidate ensure that you are on time for it. There is nothing worse than being late and it can really tell a lot about your organisation if you do not value your candidates time. I know of candidates who have walked away from interviews as they have been kept waiting of upwards of 45 minutes.
Be well presented
How your office looks will leave a lasting impression on any candidates that come through the door. Is your office well presented, neat and tidy, or is it a mess with people and papers everywhere. Is your office exuding a space of calm tranquility or organised chaos just simmering away. Candidates will make decisions based on how your office presents, so ensure that it presents a true reflection of your business.
Be warm and welcoming
I visit a lot of offices, and can often tell a lot about a business just from the way that I am greeted at reception. Often when I am made to feel welcome at reception it speaks volumes about the business. On the occasion where the reception has not been manned, or the receptionist has been curt I know that the business culture is not as friendly and as welcoming as it could be. Ensure that whoever is meeting your candidates makes them feel welcomed into your business.
There is nothing worse than not being organised, especially in an interview situation, so be prepared. Print out the documents that you might need, know the answers to the questions that you might get asked and more importantly know who you are meeting when. I have experienced first hand recruiters getting my name or details wrong because they have not been fully prepared. Take the time before you start to ensure that you have what you need ready to go.
This may seem like an obvious statement to make, however it is critical to follow through with candidates after they have met with you. If you have promised to call them on a Friday, ensure that you call them on the Friday. How you treat candidates after the interview is just as important as when they are with you during the interview phase. When interviewing candidates it is critical to ensure that you make a good first impression with them, just as much as they make a great first impression with you. The interview process is as much as an opportunity for the candidate to make a decision as to whether they want to work with you as much as you want to work with them, so ensure that you make a great first impression with your candidates.
Dan Jones - Managing Partner Teamfinder
About Teamfinder Teamfinder is a recruitment company which connects great businesses with great candidates, we like to do things a little differently so we also offer comprehensive training packages, fixed rate recruitment, and most importantly we help save you time and money.
If you would like to know more about how Teamfinder can support your business with your next recruitment needs then get in touch with us either through our website at www.yourteamfinder.com via email at firstname.lastname@example.org or give us a call on 07 3268 2452
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